Summary
Overview
Work History
Education
Skills
Identity No
First Names
Personal Information
References
Timeline
Generic
Maria Shilimontulo Jefta

Maria Shilimontulo Jefta

Oshakati

Summary

A seasoned Hospitality and Tourism TVET-Trainer with a wealth of experience exceeding a decade in the training field. Proficient in all aspects of training, from lecturing and presentation to conducting assessment, assessment material design, mentoring, moderation, lesson planning and classroom management. I am a dedicated and innovative individual with a comprehensive understanding of teaching and training. Known for my reliability in task completion and focus on achieving results, I also possess excellent interpersonal communication and analytical skills. I have a proven ability to handle defined tasks efficiently with minimal supervision. Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.

Overview

17
17
years of professional experience

Work History

VET Trainer (Hospitality and Tourism)

Nakayale Vocational Training Centre
06.2012 - Current

• Teach trainees in the principles, techniques and processes of training (CBET)
• Prepare and present training material to trainees
• Design assessment tools and administer internal assessment
• Maintain accurate and complete trainee records as required
• Responsible for classroom and workshop management; and
• Communicate effectively with all relevant parties (trainees, management, team members
and industries) in all required formats.

Human Resource Officer (Part-time Intern)

Ministry of Education (Omusati) Regional Education
10.2014 - 12.2024

• Update our internal databases with new employee information, including contact details and employment forms
• Gather payroll data like leaves, working hours and bank accounts
• Screen resumes and application forms
• Schedule and confirm interviews with candidates
• Address employee queries about benefits (like number of remaining vacation days)
• Review and distribute company policies in digital formats or hard copies

Instructor (Hospitality and Tourism)

Jan Lighthart Training Centre
07.2009 - 08.2010
  • Teach trainees in the principles, techniques and processes of training (CBET)
  • Prepare and present training material to trainees
  • Design assessment tools and administer internal assessment
  • Maintain accurate and complete trainee records as required
  • Responsible for classroom and workshop management; and
  • Communicate effectively with all relevant parties (trainees, management, team members and industries) in all required formats.

Receptionist

Kempinski Mokuti Lodge
02.2008 - 06.2009
  • Welcoming guests and checking their details against their bookings
  • Allocating guests their rooms and providing keys
  • Answering phones from prospective customers and guests, taking messages and delivering them
  • Completing administrative tasks such as filing and photocopying
  • Responding to requests for help and information
  • Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
  • Preparing room bills and ensuring prompt payments
  • Checking guests out, taking payments and returning deposits

Receptionist

Protea Hotel Pelican Bay
09.2007 - 01.2008
  • Welcoming guests and checking their details against their bookings
  • Allocating guests their rooms and providing keys
  • Answering phones from prospective customers and guests, taking messages and delivering them
  • Completing administrative tasks such as filing and photocopying
  • Responding to requests for help and information
  • Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
  • Preparing room bills and ensuring prompt payments
  • Checking guests out, taking payments and returning deposits

Education

Bachelor of Hospitality And Tourism Man Honours -

Namibia University of Science And Technology
Windhoek
04.2024

Diploma in Vocational Education & Training -

Namibia University of Science And Technology
Windhoek
04.2018

Bachelor Degree Human Resources Management -

Polytechnic of Namibia (University of Science And Technology)
Windhoek
10.2015

National Certificate: Occupationally Directed Education Training Development Practices -

Assessment College of South Africa
South Africa
01.2011

National Diploma: Hotel Management -

Polytechnic of Namibia
Windhoek
04.2008

Skills

  • Computer Literate: Microsoft word, excel, access, PowerPoint, publisher, outlook, internet and email
  • Applying SHE (Safety, Health, Environment) principles and procedures Training course through NOSA South Africa
  • Innkeeper (Hotel and Reservation system), through CIMSO Hospitality Management School of South Africa

Identity No

831010 1143 4

First Names

Maria Shilimontulo

Personal Information

  • Title: Ms.
  • Nationality: Namibian
  • Driving License: Code B
  • Marital Status: Single

References

  • Ms. Beatha Hakaala-Kapolo, Head of Training, Nakayale VTC, +264 65 250067, bkapolo@nvtc.edu.na
  • DR. Sisco Auala, Lecturer, Namibia University of Science and Technology, +264 612072232, sauala@nust.na
  • Mr. Gerhard Ashipala, Senior Human Resources Officer, Directorate of Education Omusati, 0813836167

Timeline

Human Resource Officer (Part-time Intern)

Ministry of Education (Omusati) Regional Education
10.2014 - 12.2024

VET Trainer (Hospitality and Tourism)

Nakayale Vocational Training Centre
06.2012 - Current

Instructor (Hospitality and Tourism)

Jan Lighthart Training Centre
07.2009 - 08.2010

Receptionist

Kempinski Mokuti Lodge
02.2008 - 06.2009

Receptionist

Protea Hotel Pelican Bay
09.2007 - 01.2008

Bachelor of Hospitality And Tourism Man Honours -

Namibia University of Science And Technology

Diploma in Vocational Education & Training -

Namibia University of Science And Technology

Bachelor Degree Human Resources Management -

Polytechnic of Namibia (University of Science And Technology)

National Certificate: Occupationally Directed Education Training Development Practices -

Assessment College of South Africa

National Diploma: Hotel Management -

Polytechnic of Namibia
Maria Shilimontulo Jefta