Lydia Peyadiomalai Shilongo
Summary
Dynamic Payroll Officer with extensive experience at Namibian Broadcasting Corporation, excelling in payroll processing and employee relations. Proven track record in ensuring compliance and accuracy in payroll calculations while delivering exceptional customer service. Skilled in regulatory compliance and adept at collaborating with HR to enhance employee benefits administration.
Overview
18
18
years of professional experience
Work History
Payroll Officer
Namibian Broadcasting Corporation
Windhoek, Khomas, Namibia
04.2017 - Current
- Collaborated with HR department to ensure accurate employee records, benefit deductions, and leave balances.
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Provided exceptional customer service by responding to employee inquiries regarding payslips, deductions, taxes, and benefits in a timely manner.
- Maintained confidentiality by securely storing sensitive employee information according to established data protection protocols.
- Managed garnishments, deductions, and other adjustments to ensure accurate payroll calculations and compliance with legal requirements.
- Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
Finance Coordinator
Namibian Broadcasting Corporation
Windhoek, Khomas, Namibia
09.2015 - 03.2017
- Maintained compliance with regulatory requirements through diligent record-keeping and thorough documentation practices.
- Facilitated cross-functional collaboration by working closely with other departments on financial matters.
- Collaborated with team members to coordinate complex projects, successfully meeting deadlines without compromising quality.
Data Capturer
Namibian Broadcasting Corporation
Windhoek, Khomas, Namibia
08.2007 - 08.2015
- Maintained strict confidentiality while handling sensitive client information and records.
- Obtained scanned records and uploaded into database.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained files, records, and chronologies of entry activities.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
Education
Diploma in Banking, Finance And Credit
Academy of Banking Namibia (Student)
Windhoek, Khomas, Namibia01-2025
Certificate in Banking, Finance And Credit - Banking, Finance And Credit
Institute of Bankers
Windhoek01-2011
Grade 12 Certificate -
Ongha Secondary School
Ohangwena Region01-2004
Skills
- Payroll processing
- Employee relations
- Payroll deductions
- Customer service
- Employee file maintenance
- E-mail and telephone communication
- Regulatory compliance
- General ledger
- Garnishment processing
- Reporting
- Payroll software proficiency
- HR collaboration
- Employee benefits administration
Accomplishments
- Attended payroll training worksop at Westlia Namibia
- Attended payroll training at Innovative software Namibia
Languages
English
Bilingual or Proficient (C2)
Oshiwambo
Bilingual or Proficient (C2)
Otjiherero
Intermediate (B1)
Timeline
Payroll Officer
Namibian Broadcasting Corporation
04.2017 - Current
Finance Coordinator
Namibian Broadcasting Corporation
09.2015 - 03.2017
Data Capturer
Namibian Broadcasting Corporation
08.2007 - 08.2015
Diploma in Banking, Finance And Credit
Academy of Banking Namibia (Student)
Certificate in Banking, Finance And Credit - Banking, Finance And Credit
Institute of Bankers
Grade 12 Certificate -
Ongha Secondary School