Lucky Nashidengo
Windhoek,KH
Summary
A skilled Fulfillment Coordinator with a Bachelor's Degree in Logistics and Supply Chain Management, I have a proven track record of successfully managing and coordinating supply chain operations to ensure timely delivery of goods and services. My experience in inventory management, order processing, and warehouse operations allows me to manage complex logistics operations while maintaining keen attention to detail. With strong communication and problem-solving skills, I am able to collaborate effectively with cross-functional teams to achieve shared goals.
Overview
5
5
years of professional experience
Work History
Fulfillment Coordinator
JABU LOGISTICS
06.2022 - 05.2023
- Managing the onboarding process, payment handling, and addressing customer complaints related to rental truck services
- Assisting with fleet operations when the fleet manager is unavailable
- Hiring, onboarding, and supervising fulfillment agents
- Developing and implementing fulfillment KPIs, standards, policies, and procedures
- Providing on-site support to fulfillment agents and monitoring their delivery routes
- Attending reconciliation meetings and taking disciplinary actions against fulfillment agents as necessary.
- Oversaw a team of dedicated staff members who consistently met deadlines despite fluctuating workloads.
- Trained new employees on fulfillment processes and procedures, fostering a knowledgeable workforce prepared to meet company goals.
- Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
Receiving Manager
WOERMANNBROCK
02.2021 - 05.2021
- Verified deliveries against paperwork
- Supervised and assisted staff in unloading and storing incoming merchandise
- Managed the receiving team, schedules, and work assignments, and oversaw training
- Boost record-keeping and inventory accuracy
- Ensured that all merchandise is in order during incoming and outgoing processes.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Apprentice For Management Development
WOERMANNBROCK
08.2020 - 01.2021
- Completed comprehensive management apprenticeship program, successfully learning essential trade skills
- Monitored sales floor and merchandise displays for preventable conditions
- Kept store room and workspace clean and professional to maximize work efficiency
- Used POS system to process sales, returns and activate cards.
Load Master
TAUBER & CORSSEN
09.2018 - 02.2019
- Performed damage control checks on items received
- Played a key role in the successful completion of numerous cargo missions, ensuring timely delivery and adherence to stringent safety standards.
- Reduced cargo damage by securely loading and unloading goods with proper handling techniques.
- Actively participated in team meetings, offering insights and suggestions for continuous improvement within the transportation department.
- Verified shipment accuracy against paperwork before loading or unloading, minimizing errors and delays in the supply chain process.
Education
Bachelor's Degree - Logistics And Supply Chain Management
Namibia University of Science And Technology
04.2019
Skills
- Inventory Management
- Leadership and Team Management
- Communication and Interpersonal Skills
- Problem Solving and Decision Making
- Attention to Detail
- Customer Service
- Time Management and Prioritization
- Data Analysis and Reporting
- Process Improvement
- Knowledge of Warehouse Management
- Physical Stamina
- Inventory Maintenance
References
- Luimar Silva, City Manager, Jabu Logistics, +264816442115, luimar@gojabu.com
- Gladwin Schrader, Warehouse Manager, Jabu Logistics, +264812026721, gladwin@gojabu.com
- Mr. Roger Bezuidenhout, AeGams Branch Manager, Woermannbrock, 0816987486
- George YaFrans, Fleet controller , Tauber and Corssen, +264813952047,
Languages
Oshiwambo
Native language
English
Proficient
C2
Afrikaans
Advanced
C1
Timeline
Fulfillment Coordinator
JABU LOGISTICS
06.2022 - 05.2023
Receiving Manager
WOERMANNBROCK
02.2021 - 05.2021
Apprentice For Management Development
WOERMANNBROCK
08.2020 - 01.2021
Load Master
TAUBER & CORSSEN
09.2018 - 02.2019
Bachelor's Degree - Logistics And Supply Chain Management
Namibia University of Science And Technology
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