Summary
Overview
Work History
Education
Skills
Information
References
Timeline
Generic

Luca Viglietti

.
Windhoek

Summary

I am a determined, self-disciplined, family-oriented, and people-focused person. I enjoy life and want to live it to the fullest. Having regularly interacted with a wide range of nationalities and cultures in every level from sales and management to ground-level, hands-on positions, I've cultivated excellent communication and people management skills, as well as knowing how to work hard with my hands.

I am self-motivated and prioritize achieving my goals. I respond positively to challenges and am able to adapt quickly to new ideas and situations.

Overview

10
10
years of professional experience
10
10
years of post-secondary education
3
3
Languages

Work History

Senior Floor Manager

Trossbach Sharpening Services
05.2025 - Current
  • Providing technical information to customers on various products
  • Ensuring smooth cash, swipe and EFT transactions by manning the cash till, invoicing and quotations
  • Filling out job cards of incoming blades to be sharpened and distributing to their various designated work stations
  • Sorting, de-rusting, and capturing technical details of incoming jobs
  • End of month processing of invoices, job cards and account customers
  • Maintenance of certain machinery
  • General customer follow-up and relations

Floor Manager

Security World CC
08.2021 - 03.2024
  • Provided hands-on customer support


  • Performing firearm and ammunition sales, assisting in filling out application forms and ensuring absolute safety and stock control of firearms in the shop


  • Responsible for lock-up procedures of the business every day
  • Oversaw the launch and management of new branches opened by Security World.
  • Oversaw stock replenishment, area cleaning, and product organization.
  • Executed promotions, markdowns, and department pricing to drive sales and achieve goals.
  • Provided personal customer advice by sharing product knowledge and demonstrating product features.
  • Reconciled cash drawers at the beginning and end of each shift, accounting for errors and resolving discrepancies.
  • Collaborated with customers to understand their needs and provide excellent service.
  • Managed and updated company social media for new products, special offers, and promotions.

Manager

Hotel Cori Pension
07.2020 - 07.2021
  • Managed online booking requests and assisted guests and travel partners with questions throughout the booking cycle.
  • Prepared and mailed invoices to guests, processed payments, and documented account updates.
  • Oversaw daily accounting operations, focusing on accounts receivable, accounts payable, and outstanding accounts.
  • Oversaw the daily operations of a 17-room hotel with a staff of 5.
  • Oversaw the daily maintenance of hotel facilities and oversaw the repair of all damage.

Animal Care Supervisor

Rare and Endangered Species Trust (R.E.S.T)
03.2019 - 02.2020
  • Conducted guided tours of rescued animals and bush walks with pangolins for local and international tourists.
    Created natural enrichment games and toys for rescued animals.
  • Administered care and food to endangered animals on a regular and scheduled basis, and documented any changes in their condition.
  • Performed physical examinations of animals, recording basic vital signs, including fecal samples, feeding history, and temperature.
    Monitored animal behavior and completed exams to identify illnesses, injuries, or potential diseases.
  • Conducted scheduled perimeter checks for poaching of endangered species.
  • Daily inspections of security equipment and facilities for poaching of endangered species.

Driver

Peninsula Drilling Supplies
01.2018 - 12.2018
  • Delivering drilling equipment to customers sites and company offices.
  • Recording information, shortages, and discrepancies to keep records up-to-date and accurate.
  • Supervising the receipt and control of warehouse inventory.
  • Using a forklift to load and unload goods.
  • Preparing chemicals used for drilling operations.

Assistant Hunting Guide

Kampala Hunting Safaris
01.2016 - 12.2017
  • Guided tours on ethical hunting and the conservation of local wildlife populations.
  • Assistance to overseas hunters.
  • Gathering of trophies from the bush.
  • Transportation of clients to and from nearby tourist attractions..

Education

High School Diploma -

Axis Private School
Namibia
01.2008 - 08.2017

Skills

  • Customer Service and Sales
  • Visual merchandising, marketing and advertising of products and services
  • Staff Management
  • Proficient in using point of sale systems
  • Task delegation
  • Making personal relations with customers/clients
  • Proficient with computers
  • Day to day workflow management
  • Finding continuous improvements in the workplace
  • Mediating internal conflicts
  • Animal care
  • Safety oversight
  • Inventory management and stock control

Information


  • Genere: Male
  • Date of birth: 02.07.1999
  • Identification No: 9907025278083
  • Citizenship: Namibian Permanent Resident
  • Driver's License: Code B

References

Security World CC

Christian Johannes Cilliers (Owner)

081 127 2079

.

Hotel Cori Pension

Rini Coetzee (Owner)

081 127 7397

.

Rare and Endangered Species Trust

Maria Diekmann (Owner)

081 770 8817

.

Peninsula Drilling Supplies

Lee-Ann Alexander (Manager)

+27 62 591 3765

.

Timeline

Senior Floor Manager

Trossbach Sharpening Services
05.2025 - Current

Floor Manager

Security World CC
08.2021 - 03.2024

Manager

Hotel Cori Pension
07.2020 - 07.2021

Animal Care Supervisor

Rare and Endangered Species Trust (R.E.S.T)
03.2019 - 02.2020

Driver

Peninsula Drilling Supplies
01.2018 - 12.2018

Assistant Hunting Guide

Kampala Hunting Safaris
01.2016 - 12.2017

High School Diploma -

Axis Private School
01.2008 - 08.2017

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