Lovisa Amoonga
Windhoek
Summary
Experienced professional with over four years in financial services, customer relations, business risk, and compliance. Skilled in investigation, problem-solving, and communication. Seeking a challenging role in a dynamic organization for personal growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Business Risk and Compliance Clerk
NamPost, Financial Services
Windhoek
10.2022 - Current
- Handle AML-related queries and complaints
- Conduct CDD and EDD on medium/high-risk accounts, including PIP/PEP Investment and Smartcard Accounts.
Savings Bank Clerk
NamPost, Financial Services
Windhoek
08.2020 - 09.2022
- Efficiently perform administration tasks
- Prepare and distribute statements
- Manage SSN migration.
Migration Clerk
NamPost, Financial Services
Windhoek
07.2019 - 04.2020
- Successfully migrate clients to new systems
- Handle administration and inquiries.
Mail Operator
NamPost Hybrid
Windhoek
05.2018 - 06.2018
- Sort and mail PAYE 5 to Individual and companies
- Sealing the envelopes by hand or using machines
Education
Ongoing bachelor’s in business administration Honours -
University of Namibia
05.2024
Ongoing Certificate in Compliance Management -
University of Cape Town
05.2024
Diploma in Entrepreneurship and New Venture Management -
University of Namibia
01.2017
Certificate in Mid-Level Management -
University of Namibia
01.2013
Grade 12 (NSSCO) -
Mwshipandeka High School
Skills
- Customer Service
- Business Risk and Compliance
- Problem-solving
- Anti-Money Laundering
- Policy Enforcement
- Regulatory knowledge
- Customer Due Diligence
- Enhanced Due Diligence
- Sanctions Screening
- Report Preparation
- Regulation knowledge
- Financial Crime Prevention
- Project Oversight
- Data Verification
License
C1
Id
92111800546
Citizenship
Namibian
Personal Information
Gender: Female
References
- Mrs. Cecilia Nekongo, Business Risk and Compliance Manager, NamPost, Financial Services, +264612013516, ceciliane@nampost.com.na
- Mr. Ernesto Sergio Davids, Senior Business Compliance Officer: AML, NamPost, Financial Services, +264612013202, ernestoda@nampost.com.na
Languages
- English
- Oshiwambo
Timeline
Business Risk and Compliance Clerk
NamPost, Financial Services
10.2022 - Current
Savings Bank Clerk
NamPost, Financial Services
08.2020 - 09.2022
Migration Clerk
NamPost, Financial Services
07.2019 - 04.2020
Mail Operator
NamPost Hybrid
05.2018 - 06.2018
Ongoing bachelor’s in business administration Honours -
University of Namibia
Ongoing Certificate in Compliance Management -
University of Cape Town
Diploma in Entrepreneurship and New Venture Management -
University of Namibia
Certificate in Mid-Level Management -
University of Namibia
Grade 12 (NSSCO) -
Mwshipandeka High School
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