Summary
Work History
Education
Skills
Communication
Timeline
Generic

Licius Mate

Summary

I am hardworking , punctual , and honest . With these characteristics , I can bring professionalism and poise to your company . I am an ethical employee when it comes to the demand of the company and lastly my priority is to always maintain the reputation of the company.

Work History

Merchandiser

FRUIT & VEG CITY
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Merchandiser

CLOVER (African Personal Services)
  • Evaluated competitor strategies and adjusted merchandising tactics to maintain a competitive edge within the market.
  • Implemented sales strategies to generate leads and maximize profit margins.
  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.

Armed Patrol Officer

Thephcore Arm Response
  • Assisted law enforcement agencies with investigations and arrests, contributing to the overall reduction in criminal activity.
  • Demonstrated adaptability by providing coverage for various patrol areas as needed, quickly familiarizing myself with new environments and developing effective strategies to address unique security challenges.
  • Earned recognition from management for consistently exceeding performance expectations and displaying outstanding dedication to duty.
  • Prevented property damage and theft by maintaining vigilant surveillance of assigned locations during patrols.

Sales Representative

African Marketing
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Sales Representative Team Leader

Coca-Cola
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.

Sales Advisor

Lewis
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.

Senior Sales Advisor

Nictus Furnishers
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Managed key accounts effectively, resulting in increased customer satisfaction and loyalty.
  • Conducted market research to identify opportunities for growth within existing territories or expansion into new regions.
  • Expanded client base by identifying potential customers and promoting products to meet their needs.
  • Mentored junior sales advisors, providing guidance on best practices for achieving success in the role.

Outbound Telemarketer

Multichoice Customer Centre
  • Reached out to former customers for re-engagement initiatives, successfully re-establishing connections that led to renewed business opportunities.
  • Prioritized tasks strategically based on prospect value analysis, maximizing time spent on calls likely yielding the highest return on investment.
  • Utilized persuasive language while presenting product benefits, converting hesitant prospects into satisfied customers.
  • Managed customer accounts efficiently, ensuring timely follow-ups for continued business relationships.
  • Built rapport with customers by actively listening to their needs and offering tailored solutions.
  • Made average of 187 outbound and inbound calls per day.
  • Developed extensive knowledge of products and services to better assist customers.

Education

Concordia College
Scheppmann Street, Windhoek

Skills

  • Multitasking capabilities
  • marketing
  • Customer focus
  • Communication
  • Adaptable and quick to learn new technologies
  • Active listener

Communication

I can speak well and convey information properly .I love to engage in active listening while being respectful to the next person.

Timeline

Merchandiser

FRUIT & VEG CITY

Merchandiser

CLOVER (African Personal Services)

Armed Patrol Officer

Thephcore Arm Response

Sales Representative

African Marketing

Sales Representative Team Leader

Coca-Cola

Sales Advisor

Lewis

Senior Sales Advisor

Nictus Furnishers

Outbound Telemarketer

Multichoice Customer Centre

Concordia College

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Licius Mate