Dynamic and results-driven professional with extensive experience at Duan Adriaanse, excelling in training staff and optimizing service efficiency. Proficient in cleaning techniques and equipment operation, I ensure high standards of cleanliness and safety. Recognized for exceptional leadership and effective inventory management, I consistently enhance team performance and guest satisfaction.
Hi, I’m
Lena Hansen
Mariental hardap region
Summary
Overview
7
years of professional experience
2011
years of post-secondary education
Work History
Mnr simonLapa lange
Housekeeping Cleaner
10.2024 - Current
Job overview
- Maintained cleanliness in guest rooms and common areas daily.
- Managed laundry duties, ensuring linens and towels were properly cleaned.
- Operated cleaning equipment such as vacuums and floor scrubbers safely.
Duan AdriaanseMariental
Waitress Supervisor
10.2018 - 12.2020
Job overview
- Trained new waitstaff on service standards and customer interaction.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Managed inventory and stocked supplies to maintain service efficiency.
Education
Food And Beverage Windhoek , Namibia
University Overview
Skills
- Cleaning techniques
- Laundry management
- Cleaning equipment operation
- Safety protocols
Timeline
Housekeeping Cleaner
Mnr simon
10.2024 - Current
Waitress Supervisor
Duan Adriaanse
10.2018 - 12.2020
Food And Beverage
10.2010