LEE RAY MOSTERT

Professional Summary Technical Support Specialist

Experienced operational technician with a strong background in diagnostics, repairs, and workshop management. Skilled in supporting a wide range of heavy-duty vehicles and equipment including UD Trucks, Volvo Trucks, SDLG machinery, and Vesper generators powered by Volvo Penta, Cummins, FAW, and Perkins. Proven ability to lead teams, ensure quality control, and maintain high standards of safety and efficiency.

• Provide technical support for:

-UD Trucks
-Volvo Trucks
-SDLG Equipment
-Vesper Generators powered by Volvo Penta , Cummins , FAW , and Perkins.

• Conduct thorough diagnostics to identify and troubleshoot mechanical, electrical, and hydraulic issues.
• Perform complex repairs on engines, transmissions, brakes, and suspension systems.
• Oversee daily workshop operations alongside the Foreman.
• Schedule and assign tasks to Technicians, ensuring timely and efficient completion.
• Monitor workflow and resolve issues to maintain optimal productivity.
• Implement and enforce quality control measures to uphold workmanship standards.
• Adhere to all technical health and safety regulations and conduct regular safety audits.
• Provide hands-on training and guidance to Technicians to enhance technical skills.
• Conduct monthly skills evaluations for trained Technicians.
• Foster a collaborative and positive work environment.
• Ensure accurate data collection for warranty submissions.
• Adjudicate technical maintenance contracts.
• Maintain detailed records of repairs, maintenance activities, and parts inventory.
• Generate comprehensive reports on truck status, repairs, and recommendations.
• Communicate effectively with Drivers and stakeholders regarding vehicle issues and repair progress.
• Address customer concerns professionally to ensure satisfaction.

• Performs workshop planning
• Performs job card finalizing
• Supervise and assist technicians in workshop and breakdowns
• Maintained workshop activities in line with budget requirements
• Updated policies to reflect changing demands and improve performance, quality and efficiency of workshop operations
• Purchased and oversaw inventory of supplies, tools and equipment
• Developed and implemented training programs for staff

• Maintaining detailed records of serviced vehicles
• Ensure cleanliness of workshop
• Completing Warranty jobs and protocols according to Manufacturers standard
• Inspected vehicle systems to assess function and uncover defects
• Performed preventive maintenance on engines, transmissions and other vehicle systems
• Disassembled and repaired diesel engines in trucks and buses
• Documented findings and actions taken
• Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders
• Ordered parts necessary for vehicle repairs and new installations
• Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles
• Troubleshoot and diagnosed problems with brakes, steering, and transmissions
• Checked completed repairs in buses and trucks, confirming correct servicing procedures
• Used specialized tools and equipment to diagnose and repair Trucks
• Installed new systems and components in vehicles

• Preform workshop housekeeping
• Shadowed senior mechanics to develop advanced repair skills
• Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items
• Cleaned shop, stored new supplies and put away tools to maintain organized work area
• Completed minor repairs and basic upkeep work with minimal supervision