Latoya Khcandra Tjombe

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information.
• Corresponded with clients through email, telephone, or postal mail.
• Implemented process improvements to streamline reception tasks, increasing overall efficiency.
• Oversaw inventory management of office supplies, ensuring availability while minimizing costs.

Setting up loan contracts and letting clients sign.

Paying out loans.

Putting surety’s in place.