LAINA HAMBELELENI HAIDULA
Supercare Dental Practice
Windhoek,Namibia
2
Languages
9
years of post-secondary education
5
Years of experience
Customer-focused professional skilled in building strong client relationships and identifying needs to deliver effective solutions. Strong time management and customer service expertise enable prompt resolution of issues, enhancing overall satisfaction. Ready to contribute to a new team.
Personal Information
- Date of Birth: 1992-11-29
- Gender: FEMALE
- Nationality: NAMIBIAN
- ID Type: NATIONAL IDENTITY CARD
- ID Number: 921129 0058 7
Work History
Officer administrator / dental assistant
1 Year 11 Months- Answering calls, receiving and recording patients' payment, issuing receipts, safeguarding cash, administering accurate filing of patients' records, daily cash up and reconciliation, effectively solving patients' queries, Maintained accurate financial records through systematic bookkeeping practices., making orders, and filling.
- Assisted with dental procedures, provided chairside assistance, and delivered comprehensive patient care to enhance oral health services.
Cashier and Assistant manager
2 Years 10 Months- Handled cash transactions, deposited funds, conducted regular inventory counts, prepared customer orders accurately, reconciled cash books daily, managed shop operations, filled and recorded orders, and responded promptly to customer inquiries.
- Processed cash and card payments for customers purchasing cleaning materials, ensuring accurate and efficient transactions.
- Greeted customers and addressed inquiries about cleaning supplies, enhancing customer experience and satisfaction.
- Greeted customers warmly at store entrance and answered questions about cleaning supplies
Skills
Patient management
Record management
Customer orientation
Sales
Microsoft Office
Numerical skills
Phone etiquette
Document management
Online research
Problem solving
Decision making
Team building
Education
Bachelor of Science - Biomedical Sciences
Certificate - NSSCO GRADE 12
Certificate - Computer Literacy
Languages
Oshiwambo
First Language
English
B1
Intermediate
Timeline
Windhoek Multi-Purpose Youth Center
Certificate from Computer Literacy
09.2025 - 11.2026Read More
National Institute of Technology
Bachelor of Science from Biomedical Sciences
03.2024 - 10.2026Read More
Officer administrator / dental assistant
Supercare Dental Practice
01.2022 - 12.2023Read More
Cashier and Assistant manager
Wapeka cleaning materials
02.2019 - 12.2021Read More
Mweshipandeka SSS
Certificate from NSSCO GRADE 12
01.2006 - 11.2010Read More