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Kredula Kaliinasho Nangombe
Oshakati, Oshana ,Namibia
Summary
A dedicated and customer-focused professional with over 8 years of experience in financial services.
Skilled in Sales & marketing, retail operations, cashiering, and telesales. Skilled in customer relationship management, product promotion, client support, administration, and achieving sales targets. Recognized for excellent customer service, strong communication skills, and the ability to build lasting relationships while contributing to business growth. A reliable and adaptable team player with experience in both financial and retail environments.
Overview
2
2
Languages
13
13
years of post-secondary education
10
10
years of professional experience
Work History
Cashier,Telesales,Admin assistant,sales&Marketing
Metro Cash & Carry
Oshakati , NA
12.2024 - Current
- Provided excellent customer service and ensured a positive shopping experience for customers.
- Processed customer transactions accurately, handled cash, card payments, and maintained till accuracy.
- Promoted store products, special offers, combos, and campaigns to increase sales.
- Assisted with sales and marketing activities, including advertising promotions and engaging customers.
- Managed customer queries and resolved complaints professionally.
- Assisted with stock control, product displays, and maintaining store standards.
- Supported branch administration duties, including attendance records, employee documentation, and general office tasks.
- Participated in stock takes and ensured accurate counting and reporting.
- Recognized for outstanding customer service and commitment to customer satisfaction.
Financial Advisor
Salam Namibia
Ondangwa, NA
09.2016 - 10.2022
- Educated clients on various financial products and services offered.
- Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
- Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
- Interviewed clients to determine income, expenses, financial objectives, and risk tolerance in order to develop successful financial plans.
- Communicated regularly with clients via phone, email, or video conferencing regarding their financial matters.
Education
Academic Records - Office Administration
International Training College Lingua
Windhoek , NA 01.2014 - 11.2026
Augustineum High School: Grade 12
Windhoek , NASkills
Stock Control & Inventory Support
Sales & Marketing
Customer Service Excellence
Cash Handling & Till Operations
Administration & Record Keeping
Product Promotion & Advertising
Languages
Oshiwambo
First Language
English
Proficient
C2
Timeline
Cashier,Telesales,Admin assistant,sales&Marketing
Metro Cash & Carry
12.2024 - Current
Financial Advisor
Salam Namibia
09.2016 - 10.2022
Academic Records - Office Administration
International Training College Lingua
01.2014 - 11.2026
Augustineum High School: Grade 12
References
1. Mr Petrus Hamauta
Metro Oshakati
Branch manager
2. Lazarus Kalenga
Administration Manager
Sanlam Namibia
0812216433