Kimberly-Viola Heita
Windhoek
Summary
A hard worker in administrative support known for high standards and delivering results. Contributed to efficient office management and effective team collaboration. Reliable and adaptable with strong organizational and interpersonal skills, ensuring seamless coordination and task completion.
Overview
2025
2025
years of professional experience
Work History
Tutor
Call Center Sales Representative
MindPearl
10.2022 - Current
- Contributed to positive work environment by assisting colleagues with problem-solving and skill development.
- Adapted communication style according to diverse clientele backgrounds for better connection and rapport building during calls.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained high-quality standards through thorough knowledge of products, services, and company policies.
Intern
Urban Cafe Radio
08.2022 - 10.2022
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Gathered, organized and input information into digital database.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Radio Presenter
UNAM Radio
01.2020 - 10.2020
- Collaborated with colleagues to create innovative programming ideas, resulting in positive feedback from listeners and advertisers.
- Managed time effectively while juggling multiple tasks, such as conducting interviews, editing audio clips, and preparing scripts for live broadcasts.
Junior Media Manager for Tourism Expo
Namibia Media Holdings
01.2016 - 12.2016
Guest Radio Presenter
NUST FM Radio Station
01.2016 - 12.2016
Practical Intern
United Nations
05.2015 - 06.2015
Journalistic Intern
The Namibian Newspaper
01.2014 - 12.2014
Education
Bachelor of Arts - Political Science
University of Namibia
Windhoek, Khomas, NamibiaNational Senior Secondary Certificate - German Foreign Language, English First Language, Physical Science, Afrikaans Second Language, Biology, Mathematics
DEUTSCHE HOEHERE PRIVATSCHULE (DHPS)
Windhoek, Khomas, Namibia01-2017
Skills
- Patience and Empathy
- Creative Thinking
- Collaboration and Teamwork
- Verbal and written communication
- Reliability
- Active Listening
- Professional correspondence
- Adaptability and Flexibility
- Microsoft Office
- Organization
- Confidentiality understanding
- Complex Problem-Solving
Personal Information
Date of Birth: 01.06.1999
ID Number: 99060100050
Languages
English
Advanced
C1
German
Advanced
C1
Afrikaans
Upper intermediate
B2
Oshiwambo
Elementary
A2
Timeline
Call Center Sales Representative
MindPearl
10.2022 - Current
Intern
Urban Cafe Radio
08.2022 - 10.2022
Radio Presenter
UNAM Radio
01.2020 - 10.2020
Junior Media Manager for Tourism Expo
Namibia Media Holdings
01.2016 - 12.2016
Guest Radio Presenter
NUST FM Radio Station
01.2016 - 12.2016
Practical Intern
United Nations
05.2015 - 06.2015
Journalistic Intern
The Namibian Newspaper
01.2014 - 12.2014
Tutor
Bachelor of Arts - Political Science
University of Namibia
National Senior Secondary Certificate - German Foreign Language, English First Language, Physical Science, Afrikaans Second Language, Biology, Mathematics
DEUTSCHE HOEHERE PRIVATSCHULE (DHPS)
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