Ketu Andony Lotsch
Swakopmund, Erongo Region
Summary
Results-driven administrator with extensive experience at The Fun Shop, specializing in office organization and database management. Proven ability to optimize workflows and lead teams, achieving significant efficiency improvements and cost reductions. Recognized for strong communication skills and integrity, consistently providing high-quality support and effective solutions to complex challenges.
Overview
8
8
years of professional experience
Work History
Administrator
The Fun Shop
Swakopmund
04.2022 - Current
- Answered telephones, taking messages and redirecting calls to appropriate colleagues.
- Developed filing systems and customer database protocols to enhance office organization.
- Assisted in recruitment processes, including posting job ads and coordinating interviews.
- Created plans proposing solutions to improve efficiency, reduce costs, or increase profits.
- Maintained databases for tracking projects, clients, and financial records accurately.
- Checked inventory levels regularly to maintain adequate office supplies.
- Supervised administrative staff, delegating tasks to optimize workload distribution.
- Provided general administrative support, addressing inquiries and assisting staff needs.
Secretarial Administrator
Dontre Investments
Walvis Bay
01.2017 - 12.2019
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Supervised administrative staff, delegating tasks to optimize workload distribution.
- Answered incoming calls and responded to customer inquiries promptly and professionally.
- Generated quotations and invoices accurately for client transactions.
- Collected and submitted required tax documentation, meeting all deadlines.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Assisted with budget preparation and tracked expenses effectively.
- Processed registrations for close corporations and partnerships, ensuring compliance with regulations.
Education
Certificate - Certificate In Secretarial & Office Administration
The International University of Management
Walvis Bay, Namibia01-2025
High School Diploma -
Westside High School
Swakopmund, Namibia11-2016
Skills
- Office administration and document preparation
- Database management
- Customer service
- Time management
- Inventory control
- Problem solving
- Team leadership
- Effective communication
- Integrity and ethics
- Workflow optimization
- Multitasking skills
- Supplies management
- Recordkeeping and file management
Timeline
Administrator
The Fun Shop
04.2022 - Current
Secretarial Administrator
Dontre Investments
01.2017 - 12.2019
Certificate - Certificate In Secretarial & Office Administration
The International University of Management
High School Diploma -
Westside High School
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