Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Short Courses
References
Timeline
Generic
Kavatjiua Katjaerua

Kavatjiua Katjaerua

Windhoek

Summary

Motivated and detail-oriented professional with a strong foundation in business support, client service, and data management. Seeking to contribute to an organization dedicated to service excellence through efficient administrative operations, professional communication, and reliable organizational support. Energetic and adaptable administrative professional with hands-on experience in front-office management, documentation, and client coordination. Skilled in handling confidential information, maintaining organized records, and providing top-tier support in fast-paced, service-oriented environments. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with strong time management and multitasking capabilities. Recognized for professionalism, accuracy, and a proactive mindset in managing tasks, solving problems, and supporting team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food and Beverage Waiter

Midgard Country Estate
06.2023 - 05.2025
  • Delivered professional service to guests while coordinating event and dining logistics.
  • Maintained records of orders and ensured timely service delivery.
  • Supported communication between departments for smooth operations.

Front Desk & Room Service Administrator

Windhoek Country Club Hotel and Casino
02.2023 - 06.2023
  • Managed guest bookings, handled multi-line switchboard, and resolved inquiries professionally.
  • Maintained accurate service logs, guest records, and coordinated with internal teams.
  • Delivered administrative support, including filing, documentation, and reporting.

Banqueting Waiter

Windhoek Country Club Hotel and Casino
09.2021 - 02.2023
  • Prepared and arranged tables for banquets and restaurant dining.
  • Served food and beverages promptly to guests during events and regular dining hours.
  • Maintained cleanliness and replenished supplies in banquet and restaurant areas.
  • Assisted with guest inquiries and ensured a high level of service.
  • Collaborated with kitchen staff to coordinate timely service of orders.

Administrative Intern

Windhoek Country Club Hotel
04.2021 - 09.2021
  • Provided direct support to the administrative office team, managing schedules, filing systems, and handling incoming communications.
  • Assisted with document preparation, records updating, and event coordination.
  • Maintained confidential guest and business records in compliance with privacy policies.

Education

Bachelor's Degree in Business Management Honours -

Namibia University of Science and Technology

Bachelor's Degree in Tourism, Hospitality and Events Management -

International University of Management
01.2022

Namibia Senior Secondary Certificate -

Acacia High School
01.2017

Skills

  • Office Administration & Support
  • Client Service & Relationship Management
  • Records Management & Data Entry
  • Scheduling & Calendar Coordination
  • Filing Systems & Document Control
  • Written & Verbal Communication
  • Multitasking & Prioritization
  • Microsoft Office (Word, Excel, Outlook, PowerPoint)

Certification

  • Microsoft Office Proficiency
  • Customer Service Excellence Training

Languages

English
Afrikaans
Otjiherero
German

Personal Information

  • Date of Birth: 03/15/99
  • Gender: Female
  • Nationality: Namibian

Short Courses

Foundation for Workplace Success, 2024

References

  • Mr. Jaco Welgemoed, General Manager, Midgard Country Estate, +264 81 126 8103
  • Mr. Stefan Kotze, Food and Beverage Manager, Windhoek Country Club Hotel, +264 81 737 8425

Timeline

Food and Beverage Waiter

Midgard Country Estate
06.2023 - 05.2025

Front Desk & Room Service Administrator

Windhoek Country Club Hotel and Casino
02.2023 - 06.2023

Banqueting Waiter

Windhoek Country Club Hotel and Casino
09.2021 - 02.2023

Administrative Intern

Windhoek Country Club Hotel
04.2021 - 09.2021

Bachelor's Degree in Business Management Honours -

Namibia University of Science and Technology

Bachelor's Degree in Tourism, Hospitality and Events Management -

International University of Management

Namibia Senior Secondary Certificate -

Acacia High School
Kavatjiua Katjaerua