KARL-HEINZ BEUKES
HOSPITALITY
Swakopmund, Erongo
Summary
Dynamic co-founder of ROJO PUB & RESTAURANT and experienced manager at LIGHTHOUSE GROUP, adept in business development and operations management. Leveraged strategic visioning to significantly reduce costs and enhance customer relations, growing a loyal customer base. Proven leader, skilled in motivating teams and streamlining processes for efficiency.
Results-driven business professional prepared for high-impact roles. Extensive experience in shaping business strategies and fostering innovation. Strong focus on team collaboration and achieving results, adapting to changing needs. Demonstrated expertise in strategic planning and team leadership.
Overview
21
21
years of professional experience
Work History
Co-Founder
ROJO PUB & RESTAURANT
04.2011 - 08.2024
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Grew the customer base through targeted outreach and networking events.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Established foundational processes for business operations.
- Streamlined operational processes for improved efficiency and cost reduction.
- Negotiated favorable terms with suppliers and vendors, significantly reducing operational expenses.
MANAGER
LIGHTHOUSE GROUP
01.2004 - 01.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
TRADE DIPLOMA : ELECTRICAL - ELECTRICIAN
NAMIBIAN INTITUTE OF MINING AND TECHNOLOGY
Arandis, Erongo, Namibia12-1996
Skills
- Business Development
- Strategic Visioning
- Customer Relations
- Operations Management
- Approachable leader
Languages
English, AFRIKAANS
Native language
GERMAN
Elementary
A2
French
Beginner
A1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Co-Founder
ROJO PUB & RESTAURANT
04.2011 - 08.2024
MANAGER
LIGHTHOUSE GROUP
01.2004 - 01.2010
TRADE DIPLOMA : ELECTRICAL - ELECTRICIAN
NAMIBIAN INTITUTE OF MINING AND TECHNOLOGY
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