Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kaosi Onwudinjo

Kaosi Onwudinjo

Windhoek

Summary

An eager globe-trotting professional with experience in software systems management, development of simple and capable software, sales and customer service, as well as solutions development in the IT space. Overall experience also includes coordination, advisory services, planning, administration, record keeping, and sales in both the retail and IT industries.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Manager

Meggy's Designs
Ondangwa
01.2016 - 06.2017
  • Demonstrate visible leadership and managerial skills with delegating tasks to employees and colleagues to optimise store productivity
  • Assist store owner in sales and marketing of products to reoccurring customers, and potential customers
  • Improve profitability of sales by ensuring that transactions are made effortlessly, accurately and in a timely manner, to reduce the possibility of negative customer feedback or grievances
  • Oversee stocktaking of a variety of products from multiple suppliers and ensure stocks are readily available for sales
  • Manage and oversee deliveries and delivery schedules of products between Ondangwa branch and Oshakati branch, as well as to customers.

Contact: Rauha Wilbald -+264 (0) 81 301 1215

IT Technician

Earnest Computer Tech
Windhoek
07.2017 - 09.2017
  • Diagnose computer systems for hardware and software issues, and subsequently perform debugging and repairs
  • Provide advise on proper care, and maintenance of computer systems and environments
  • Sale of computer parts, storage devices (HDDs and flash drives), accessories such computer screens, etc.

Contact: Earnest Farirwi - +264 (0) 81 858 4819

Mobile Telecommunication Company

Call Center Advisor and Sale Advisor
Windhoek
10.2017 - Current
  • Provided customer service support for incoming calls and emails.
  • Answered customer inquiries regarding products, services, billing and technical issues.
  • Assisted Customers with navigating the company's website and giving proper solutions.
  • Diagnose and Resolving customers Enquiries technically.

Contact: Iyaloo Kanime - +264 (0) 81 263 0387

Mr. Ernest Van Zyl - +264 (0) 81 279 7671

Education

OND in Computer Science, Programming (JAVA, C#, C++, Python), Data Analysis, Mathematics, Statistics -

Institute Of Management & Technology (I.M.T) Nigeria
11.2020

Undergraduate in Information Systems, Programming (C#, JAVA), Mathematics, Computer Literacy, Statistics -

University of Namibia
10.2018

Skills

  • Analytics
  • Data Science
  • C
  • Python
  • C#
  • JAVA Script
  • IT infrastructure Management
  • Software Development
  • Leadership Skills
  • Information Gathering
  • Customer Service
  • Time management abilities
  • Team Collaboration

Certification

  • Alison - Computer Networking Certificate, 03/2019, 09/2019, Computer networking, networking fundamentals, network security, and computer trouble shooting
  • TestOut Corporation, USA - Certified IT Fundamentals Pro, 09/2019, 04/2020, Network configuration and systems troubleshooting
  • CertNexus - CyberSAFE, 04/2020, 11/2020, Data, network and website cyber security
  • Business Conduct, USA - Security Awareness, Business management

Other additional certificates

Timeline

Mobile Telecommunication Company

Call Center Advisor and Sale Advisor
10.2017 - Current

IT Technician

Earnest Computer Tech
07.2017 - 09.2017

Store Manager

Meggy's Designs
01.2016 - 06.2017

OND in Computer Science, Programming (JAVA, C#, C++, Python), Data Analysis, Mathematics, Statistics -

Institute Of Management & Technology (I.M.T) Nigeria

Undergraduate in Information Systems, Programming (C#, JAVA), Mathematics, Computer Literacy, Statistics -

University of Namibia
Kaosi Onwudinjo