Records management professional with history of enhancing records organization and retrieval processes. Known for reliability, adaptability to changing needs, and delivering results through effective team collaboration. Proficient in records database management and regulatory compliance, bringing analytical thinking and precision to every task.
Overview
5
5
years of professional experience
Work History
Senior Records Clerk
HEALTH PROFESSIONS COUNCILS OF NAMIBIA
04.2024 - Current
Developed strong working relationships with colleagues by collaborating effectively on team projects related to records management improvements.
Enhanced record accuracy by conducting regular audits and updating outdated information in a timely manner.
Promoted consistent protocol adherence amongst staff members through ongoing education on best practices surrounding documentation handling techniques.
Improved records management by implementing a streamlined filing system for easy retrieval and access.
Contributed to policy development initiatives aimed at enhancing overall records management effectiveness within the organization.
Demonstrated adaptability in adjusting to new software systems and tools as they were introduced, ensuring continued proficiency in managing electronic records.
Safeguarded confidential information through diligent adherence to security protocols and proper disposal of sensitive materials.
Assisted with the successful migration of physical documents into an electronic system, ensuring continued accessibility while reducing paper waste.
Oversaw the accurate tracking of incoming and outgoing correspondence, maintaining tight control over document circulation throughout the office environment.
Transferred inactive records to storage to free up space and preserve history.
Compiled, sorted and filed high volume of documents.
Maintained organized filing system to facilitate easy retrieval of documents.
Created and printed labels for well-organized filing.
Retrieved file information and made copies for authorized users.
Archived and disposed of documents according to established policies.
Processed payments, issued receipts and updates invoices to assist with financial recordkeeping.
RECORDS MANAGEMENT CLERK
Health Professions Councils of Namibia
04.2022 - 03.2024
Maintained accurate and well-organized records database, ensuring easy and efficient retrieval
Conducted regular audits to ensure compliance with record retention policies and procedures
Collaborated with various departments to streamline record management processes and improve overall efficiency
Processing and filing copies of incoming and outgoing physical correspondence
Retrieve files when requested
Verifying returned files for completeness and receive them back on the register
Receive application for registration and acknowledge Receipt of all application
Assisting with General Administrative
TEMPORARY RECORDS OFFICER
Motor Vehicle Accident Fund of Namibia
06.2021 - 09.2021
Managed and organized physical and digital records for temporary projects within strict timeframes
Accurately captured and documented important information from various sources for temporary recordkeeping purposes
Collaborated with team members to develop efficient filing systems and ensure easy retrieval of records
Assisted in the transition of records to permanent storage or disposal according to established procedures
ADMINISTRATIVE ASSISTANT VOLUNTEER
Windhoek Central Hospital
03.2021 - 05.2021
Volunteered as an Administrative Assistant, providing support to the hospital's daily operations and office management
Assisted with data entry, filing, and organizing documents, ensuring efficient record-keeping and easy retrieval
RECORDS MANAGEMENT INTERN
Health Professions Councils of Namibia
07.2020 - 12.2020
Assisted in developing and implementing a records retention and disposition schedule for the company records
Opening New Files
Filing Documents
Education
BUSINESS AND INFORMATION ADMINISTRATION
UNIVERSITY OF SCIENCE AND TECHNOLOGY
Windhoek, Khomas, Namibia
Bachelor of Arts in Records And Archives Mgt (Hon) -
University of Namibia
Windhoek, Khomas Region
12.2020
Senior Secondary Certificate (Grade 12) -
Shaanika Nashilongo Secondary School
Okahao, Omusati Region
11.2015
Skills
File organization
Attention to detail
Adaptability and flexibility
Work Planning and Prioritization
Administrative functions
Records management
Confidentiality assurance
Languages
English
Advanced
C1
Oshiwambo
Proficient
C2
Career Development
Records and Documents Management
Archiving
Office and Administration Assistant
Clerk and inventory Management
Competencies And Skills
computer users’ skills, information security & administration, business and customer service, Excellent time management and Punctuality, Self organisation, Conflict solving skills, Proficient communication skills, Cross-cultural communication, Team building and team management skills, Supervision skills, Leadership skills
Timeline
Senior Records Clerk
HEALTH PROFESSIONS COUNCILS OF NAMIBIA
04.2024 - Current
RECORDS MANAGEMENT CLERK
Health Professions Councils of Namibia
04.2022 - 03.2024
TEMPORARY RECORDS OFFICER
Motor Vehicle Accident Fund of Namibia
06.2021 - 09.2021
ADMINISTRATIVE ASSISTANT VOLUNTEER
Windhoek Central Hospital
03.2021 - 05.2021
RECORDS MANAGEMENT INTERN
Health Professions Councils of Namibia
07.2020 - 12.2020
Senior Secondary Certificate (Grade 12) -
Shaanika Nashilongo Secondary School
BUSINESS AND INFORMATION ADMINISTRATION
UNIVERSITY OF SCIENCE AND TECHNOLOGY
Bachelor of Arts in Records And Archives Mgt (Hon) -
University of Namibia
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