Kama Vinga
Windhoek,
Summary
Forward-thinking with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive success. Focused on using training, monitoring and morale-building techniques to maximize engagement and performance.
Overview
11
11
years of professional experience
3
3
Degrees
8
8
Certificates
Work History
Manager: CVM Campaign Manager
Multichoice Group
Windhoek
10.2021 - Current
- Support the CVM ops in the planning, conceptualizing, and preparing of campaign specifications by designing, configuring, testing, and launching approved campaigns with prior technical impact assessment
- Monitor and report the performance of each campaign to ensure it operates as specified, providing the campaign-to-market process is managed to a high standard and within SLA
- Drive Blueprinting workshops to shape campaign rules required for CVM and detail offerings that are presented to customers across inbound and outbound channel touchpoints
- Provide the necessary inputs and execute all tasks relative to business continuity and availability of service
- Ensure a clear capacity forecast for future growth and manage the team in delivering on reporting on campaign statistics
- Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met
- Develop a high-performing team by embedding formal performance development and informal coaching
- Supervise offer fulfillment and provisioning
- Be involved in product UAT, capacity usage, and support WFM forecasts
- Implement successful change initiatives, plan, and ensure optimal resources.
- Create monthly reports for senior management summarizing operational performance metrics.
Manager: Business
I-Group Investments
Windhoek
01.2019 - 09.2021
- Direct strategic support for senior leadership, providing detailed analysis for new business opportunities, while consolidating current business and building relations with existing and new clients
- Negotiate pricing and fees, while ensuring the continuation and enhancements of services
- Liaise with sales, marketing, technical service, and customer relations to drive on-time, under-budget project completion
- Collaborate with sales service, finance, registration, and logistics to influence critically needed business growth outcomes
- Determine annual unit and gross-profit plans by implementing marketing strategies and analyzing trends that achieve results
- Establish sales objectives by forecasting and developing annual sales quotas for all regions and territories by projecting expected sales volume and profit for existing and new products
- Implement national sales programs by developing field sales action plans
- Retain sales volume, product mix, and price by keeping up with supply and demand, changing trends, economic indicators, and competitors.
Media Sales Executive
Alliance Media Namibia
Windhoek, Namibia
01.2019 - 01.2020
- Identify and sell sites
- Manage client's expectations and built relationships
- CRM and PowerBI
- Work directly with COM (Country Operations Manager) and Business Development Manager to achieve intended targets within deadlines
- Analyze departmental documents for appropriate distribution and filing.
- Developed and implemented successful sales strategies to achieve monthly revenue goals.
- Researched and identified target audiences for media campaigns.
- Cultivated relationships with potential clients, providing expert advice on available advertising options.
Manager: Member Liaison and Sales
Team Namibia
Windhoek, Namibia
04.2015 - 12.2018
- Manage teams and oversee the training and professional growth of teams and trainees
- Handle the day-to-day running of sales, ensuring high levels of productivity, progression, and returns
- Work closely with GM (General Manager) to establish and deliver clients'/members' needs
- Prepare written updates/reports on the implementation of projects
- Prepare weekly, and monthly reports on sales and member liaison activities
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Sales and Marketing Executive
Di Computer Technologies cc
Windhoek, Namibia
02.2013 - 03.2015
- Meet and exceed sales quotas
- Deal with all marketing distribution
- Prepare daily, weekly, and monthly reports
- Explore new marketing and branding partnerships.
- Conducted market research to identify customer needs and preferences.
Education
BBA - Marketing Management
IMM Graduate School
Johannesburg, South Africa01-2020
B.Com. Honours - Economics
University of Science And Technology Beijing
Beijing, China01-2017
Bachelor of Economics - Economics
Namibia University of Science And Technology
Windhoek, Namibia01-2015
Skills
- Forecasting
- PowerBI
- Product Management
- Cross-functional team management
- Business Planning
- Innovation management
- Salesforce Management
- Time Management
- Brand Management
- Sales Techniques
- Cross-Functional Teamwork
- Complex Problem-Solving
- Marketing
- Contract Management
- Business Administration
- Schedule Preparation
- Strategic Planning
- Verbal and written communication
- Sales & Marketing
- Team Management
- Finance & Economics
- Budgets & Operations
- Revenue Generation
- Market Penetration
- Relationship Building
- Customer Success
- Management & Strategic Plan
- Data Analytics & Data Cleansing
- Expense Tracking
- Financial Management
- Operations Management
- Business Development
- Staff Development
- Performance Management
- Workforce Management
- Key Performance Indicators
- Project Management
- Sales management
- Staff Training and Development
- Budget Control
- Performance Evaluations
- Lead Generation
- Staff Management
- Negotiation
- Team Leadership
- Customer Relationship Management (CRM)
- Policy Implementation
Certification
- Foundations: Data, Data, Everywhere Data, Google, 2021
- Project Management Foundations, LinkedIn, 2021
- Analytics Professional certificate, Google, 2021
- Leadership & Management Skills For Business - Managing Employees, Alison, 2021
- Business Growth: Start-Ups, Investment and Negotiation, Alison, 2021
- Excel Fundamentals - Formulas for Finance, Corporate Finance Institute, 2023
- Be a Great Mentor: A Practical Guide to Mentorship, Udemy, 2024
- Finance Essentials, Harvard Business School, 2024
Languages
English
First Language
French
Advanced (C1)
C1
Portuguese
Advanced (C1)
C1
Timeline
Manager: CVM Campaign Manager
Multichoice Group
10.2021 - Current
Manager: Business
I-Group Investments
01.2019 - 09.2021
Media Sales Executive
Alliance Media Namibia
01.2019 - 01.2020
Manager: Member Liaison and Sales
Team Namibia
04.2015 - 12.2018
Sales and Marketing Executive
Di Computer Technologies cc
02.2013 - 03.2015
BBA - Marketing Management
IMM Graduate School
B.Com. Honours - Economics
University of Science And Technology Beijing
Bachelor of Economics - Economics
Namibia University of Science And Technology
References
References available upon request.
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