Julia Oaes
Gobabis,Namibia
Summary
Experienced in restaurant operations with a strong background in customer service and food preparation. Proficient in restaurant etiquette, efficient tray carrying, and the use of food service equipment. Skilled in table clearing, multidisciplinary teamwork, menu memorization, and order processing. Fire safety trained and committed to maintaining high standards of service.
Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Waitress
Kabab House Restaurant
Gobabis, Namibia
01.2016 - 12.2017
- Maintained clean and organized dining area for customer comfort.
- Enhanced guest satisfaction through attentive and prompt service.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Utilised professional communication skills to resolve customer complaints.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Collaborated with kitchen staff to ensure order accuracy.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
Chef
Arebbusch Supermarket / Take away
Gobabis, Namibia
02.2015 - 09.2016
- Optimised workflow processes reduced time spent on administrative tasks.
- Demonstrated proficiency in various cooking techniques, improved dish presentation.
- Maintained high safety standards during food preparation and serving procedures.
- Led successful catering events provided excellent dining experiences for guests.
Chef
Gobabis Spar / Take away
Gobabis, Namibia
01.2013 - 08.2014
- Reduced food waste to improve profitability.
- Transformed under-utilized ingredients into special menu items.
- Adhered to strict hygiene standards, ensured a clean working environment.
- Created balanced meal plans abiding by dietary restrictions.
Meat processor
Witvlei Meat
Gobabis, Witvlei
01.2011 - 06.2012
- Utilised appropriate safety measures for prevention of workplace accidents.
- Sharpened knives and other tools regularly to maintain efficiency in tasks.
- Performed regular maintenance checks on machinery; minimised downtime due to technical faults.
- Trained new employees on the standard operating procedures, fostering an environment conducive to learning.
- Cleaned and sanitised work area, ensuring high hygiene standards.
- Maintained records of processed goods for accurate inventory management.
Education
Grade 9 -
Epako Junior Secondary School
Epako 01.2007 - 12.2007
Skills
- Restaurant etiquette familiarity
- Food service equipment use
- Efficient tray carrying
- Customer Service
- Food preparation
- Table clearing
- Multidisciplinary teamwork
- Menu memorization
- Order processing
- Fire safety training
Languages
KhoeKhoegpwab
Fluent
English
Intermediate
Afrikaans
Elementary
Affiliations
- Cooking, Reading, Farming, Sports, Engage in feeding programs
Certification
Certificate in First Aid (Class A)
Certificate in Catering and Chef Training
References
References available upon request.
Timeline
Waitress
Kabab House Restaurant
01.2016 - 12.2017
Chef
Arebbusch Supermarket / Take away
02.2015 - 09.2016
Chef
Gobabis Spar / Take away
01.2013 - 08.2014
Meat processor
Witvlei Meat
01.2011 - 06.2012
Grade 9 -
Epako Junior Secondary School
01.2007 - 12.2007
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