Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
JOSEFINA AKTOFEL K

JOSEFINA AKTOFEL K

WINDHOEK

Summary

Dedicated professional with a diploma in human resource management and a certificate in office administration. Skilled in customer care, complaint handling, and office operations. Known for a friendly attitude, strong leadership, and the ability to perform well under pressure.

Overview

16
16
years of professional experience

Work History

RECEIVED CLERKS

Eland General Groups
02.2022 - 06.2025
  • Organized inventory in designated storage areas for easy access.
  • Maintained inventory of stock on hand by tracking materials received and distributed.
  • Checked orders against invoices to ensure accuracy before releasing them from the warehouse.
  • Verifying quantities against purchase orders, and reporting discrepancies.
  • Maintaining detailed records of all incoming items.

OFFICE ADMINISTRATION

Namibia community affairs
01.2021 - 05.2021
  • Answering phones and directing calls to the appropriate staff.
  • Organized and maintained filing systems for confidential documents, correspondence, and reports.
  • Managing office supplies inventory and placing orders.
  • Scheduling meetings and preparing meeting rooms.

POLLING OFFICER

Electoral commission of Namibia
11.2020 - 11.2020
  • Coordinated voter registration and ensured compliance with electoral regulations.
  • Assisted in the preparation and distribution of election materials and ballots.
  • Monitored voter turnout and addressed concerns regarding the voting process.

VOLUNTEER CLEANER

Ministry of Health and Social Services
12.2017 - 02.2019
  • Maintained cleanliness in healthcare facilities to ensure a safe environment.
  • Utilized appropriate cleaning agents and equipment for various surfaces.
  • Inspected areas for cleanliness and reported maintenance needs promptly.

CASHIER

Ausspanplatz self services take away
06.2009 - 12.2017
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

CERTIFICATE IN OFFICE ADMINISTRATION -

YEHUDA OPEN COLLEGE
12.2018

DIPLOMA IN HUMAN RESOURCE & MANAGEMENT -

INTERNATIONAL TRAINING COLLEGE LINGUA
12.2017

Grade 12 -

SHIKONGO IIPINGE SSS
12.2005

Skills

  • Customers care and complain handling
  • Administrative support
  • Financial management
  • Leadership and management
  • Record keeping
  • Effective communication
  • Attention to detail
  • Time management
  • Conflict resolution
  • Problem-solving

References

Ms. Sheenaz Zaal,  

0813729323,  

Manager, Ausspanplatz self-service  

Dr. B.M Manteka  

0817830786,  

Chairperson Namibia community affairs  

Ms. Magdalen iipinge  

0812555949  

IipingeHR Eland General Group

Timeline

RECEIVED CLERKS

Eland General Groups
02.2022 - 06.2025

OFFICE ADMINISTRATION

Namibia community affairs
01.2021 - 05.2021

POLLING OFFICER

Electoral commission of Namibia
11.2020 - 11.2020

VOLUNTEER CLEANER

Ministry of Health and Social Services
12.2017 - 02.2019

CASHIER

Ausspanplatz self services take away
06.2009 - 12.2017

CERTIFICATE IN OFFICE ADMINISTRATION -

YEHUDA OPEN COLLEGE

DIPLOMA IN HUMAN RESOURCE & MANAGEMENT -

INTERNATIONAL TRAINING COLLEGE LINGUA

Grade 12 -

SHIKONGO IIPINGE SSS

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