Jona Tuhafeni Shafeheke
Windhoek,Khomas
Summary
Empathetic and persuasive individual with background in evaluating and addressing individual client needs and concerns. Experienced at conducting individual and group interviews to assess needs and situations. Responds calmly to manage crisis and emergency situations. Caring and compassionate social care professional, committed to offering first-class, individualised support to service users. Skilled at adapting communication styles to build two-way conversation with clients. Designs comprehensive support packages to meet unique service user needs. Dedicated and dependable individual with strengths in communication and emotional intelligence. Focused on using comprehensive education and training to build career foundation. Seeks out opportunities to gain deeper understanding and direct experience.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Social Worker
Ministry of Health & Social Services
Gobabis, Omaheke
2022.06 - Current
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Adapted communication styles to build two-way communication with clients.
- Contributed to work of multidisciplinary teams, using in-depth understanding of [Type] policies and procedures.
- Exercised professional judgement to implement interventions and make tough decisions.
- Produced reports within set timeframes and in line with industry standards.
- Liaised with other professionals in health and social care to coordinate holistic support.
- Prioritized workload to offer first-class support to caseload of service users.
Counselor
Ministry of Defense & Veteran Affaire
Gobabis, Namibia
2010.06 - 2022.05
- Documented all patient information outlined in service plans, treatment reports and progress notes.
- Referred clients to other programmes and community agencies to enhance treatment processes.
- Interacted with clinical staff and external resources such as school or community personnel.
- Co-facilitated weekly support groups and provided individual counselling to upper school students with social adjustment problems.
- Pursued group therapy, rehabilitation and other psychological treatment plans.
Education
Bachelor of Arts Social Work - Social Work
University of Namibia
Windhoek, Khomas, Namibia 2018.02 - 2021.12
HIVs/AIDs Management & Counselling - Humanity and Social Science
University of Namibia
Windhoek, Khomas, Namibia 2014.02 - 2016.04
Skills
- Behavioural therapy
- Emotional resilience
- Mental health support
- Strong communicator
- Child welfare and protective services
Languages
English
Advanced
Timeline
Social Worker
Ministry of Health & Social Services
2022.06 - Current
Bachelor of Arts Social Work - Social Work
University of Namibia
2018.02 - 2021.12
HIVs/AIDs Management & Counselling - Humanity and Social Science
University of Namibia
2014.02 - 2016.04
Counselor
Ministry of Defense & Veteran Affaire
2010.06 - 2022.05