JOHANNES PANDULENI NEHALE GWANEKONDA
KHOMAS, WINDHOEK
Summary
Self-Motivated: I am a self-motivated individual who believes in team work and a consultative management style. I am willing to learn and break new frontiers. I am also open to new ideas and enjoy challenges, particularly those that demand the use of my initiative. I am an avid reader of newspapers, journals and magazines
Experience: Vast Experience [10years] In the Public and Cooperate sector, as well as various other
marketing-related activities. This has helped me acquire interpersonal skills needed for team work.
Strong work ethic: I exert all my energies on a particular task to the best of my ability and able to stand by principles despite opposition.
A good command of English, which puts me in good stead for presentation purposes.
Telephone Etiquette: My vast experience as a Tele sales consultant has helped me gain the much needed
expertise as far as telephonic etiquette is concerned. I am able to convey factual information clearly when communicating verbally.
Overview
13
13
years of professional experience
Work History
Personal Financial Adviser
SANLAM NAMIBIA
WINDHOEK
02.2021 - Current
- Implemented financial plans and insurance strategies specifically tailored to client's financial goals.
- Advised clients on how to manage their finances more effectively through budgeting techniques.
- To offer customer service to Sanlam clients.
- Turning trusted relationships into business relationships.
- Strengthening existing relationships by increasing the current service.
- Use existing sources to establish opportunities across Sanlam businesses.
- Personalized client value propositions.
- Marketing on social media.
- Requesting active and ongoing leads and referrals from others.
- Monitoring and respond to client activities such as maturities, cancellations or surrenders within the defined market.
Personal Financial Adviser
OLD MUTUAL LIFE ASSURANCE NAMIBIA
WINDHOEK
07.2017 - 01.2021
- Recommended appropriate life insurance policies tailored to each client's needs.
- Educated clients about different types of investments available in order to help them make informed decisions.
- Turning trusted relationships into business relationships.
- Strengthening existing relationships by increasing the current service.
- Use existing sources to establish opportunities across Sanlam businesses.
- Personalized client value propositions.
- Marketing on social media.
- Requesting active and ongoing leads and referrals from others.
- Monitoring and respond to client activities such as maturities, cancellations or surrenders within the defined market.
Personal Loan Officer (Mobile Sales Agent)
NEDLOANS NAMIBIA
WINDHOEK
09.2016 - 06.2017
- Identified needs of customers promptly and efficiently.
- Updated client account information and records in company databases.
- Provided excellent customer service throughout the entire process from initial contact through closing.
- Provided guidance and advice on loan options and repayment terms based on individual financial situations.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Informed customers of loan application requirements and deadlines.
- Assisted borrowers in resolving issues that may arise during the life cycle of a loan.
Educational Consultant
TRUSTCO GROUP (INSTITUTE OF OPEN LEARNING)
OTJIWARONGO
04.2015 - 08.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered products to customer locations on time.
- Provided information to students regarding course availability, prerequisites and degree requirements.
- Served as the primary point of contact for internal departments requiring access to academic records.
- Performed data entry into the student information system.
- Resolved student inquiries regarding registration issues or policies.
- Improved student educational plans by advising on course selection, progress plans and career decisions.
Presiding Officer
ELECTORAL COMMISSION OF NAMIBIA
COUNTY WIDE
11.2010 - 11.2014
- Manage the Polling process, including task delegation and assigning tasks.
- Training new employees on data capturing procedures.
- Monitoring team performance.
- Compile day-to-day operational reports
- Managing and improving the team workflow.
- General office administration
Data Capture Clerk
MINISTRY OF LABOUR AND SOCIAL WELFARE
OSHIKOTO REGION
09.2010 - 10.2010
- Ensure timeous and accurate data capture.
- Checking all the information for accuracy.
- Transcription of data from source document.
- Verifying the scanned data.
- General office administration
Education
NATIONAL CERTIFICATE IN MARKETING AND SALES -
NAMIBIA UNIVERSITY OF SCIENCE AND TECHNOLOGY (NUST
WINDHOEK, NAMIBIA10-2010
High School Diploma -
EKULO SENIOR SECONDARY SCHOOL
OSHIKOTO REGION11-2003
Skills
- Risk Management
- Estate Planning
- Investment Management
- Investment Analysis
- Client Relationship Building
- Presentations
- Retirement Planning
- Financial Planning
- Funding Education
Languages
Oshiwambo
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Personal Financial Adviser
SANLAM NAMIBIA
02.2021 - Current
Personal Financial Adviser
OLD MUTUAL LIFE ASSURANCE NAMIBIA
07.2017 - 01.2021
Personal Loan Officer (Mobile Sales Agent)
NEDLOANS NAMIBIA
09.2016 - 06.2017
Educational Consultant
TRUSTCO GROUP (INSTITUTE OF OPEN LEARNING)
04.2015 - 08.2016
Presiding Officer
ELECTORAL COMMISSION OF NAMIBIA
11.2010 - 11.2014
Data Capture Clerk
MINISTRY OF LABOUR AND SOCIAL WELFARE
09.2010 - 10.2010
NATIONAL CERTIFICATE IN MARKETING AND SALES -
NAMIBIA UNIVERSITY OF SCIENCE AND TECHNOLOGY (NUST
High School Diploma -
EKULO SENIOR SECONDARY SCHOOL
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