Johanna Van Schalkwyk
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
47
47
years of professional experience
Work History
Registered Nurse
Huis Deon Louw Retirement Home
11.2003 - Current
- Management of nursing staff
- Responsible for the physical and emotional wellbeing of patients
- Supervisor of the frail care unit
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Skillfully managed challenging patient situations, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patients' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed care from admission to discharge.
- Organized and managed care of patients undergoing various therapies and procedures.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
Live-In Carer
Self Employed
03.2003 - 08.2003
- Improved clients'' quality of life by providing compassionate and comprehensive care.
- Enhanced clients'' physical well-being through assistance with personal hygiene, dressing, and grooming tasks.
- Managed medication administration for accuracy, ensuring proper dosages were taken at the appropriate times.
- Maintained a clean and comfortable living environment through regular housekeeping duties and laundry services.
- Provided nutritious meal planning and preparation, catering to individual dietary needs and preferences.
- Collaborated with family members to provide emotional support and updates on client progress.
Registered Nurse
Omaheke Medical Center
04.2001 - 02.2003
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Manager
MaxiRama
03.2000 - 03.2001
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Owner and Manager of Operations
Central Hotel Gobabis
09.1986 - 02.2000
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by staff.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Management of hotel staff and shift management.
- Managed day-to-day business operations.
Registered Nurse
Windhoek Central Hospital
07.1982 - 08.1986
- Geriatric and pediatric unit care
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Administrative Clerk
Santam
05.1977 - 05.1982
- Management of administration of short term insurance.
- Handling filing and admin for the insurance broker.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Contributed to project success by providing administrative support to various teams as needed.
- Boosted department efficiency with timely completion of assigned tasks such as drafting correspondence, contracts and reports for management review.
Education
Nursing Diploma - Nursing Science
Windhoek State Hospital
Windhoek, Khomas, Namibia06.1977
High School Diploma -
Wennie Du Plessis High School
Gobabis, Namibia11.1972
Skills
- Care Planning
- Nursing staff leadership
- Unit Administration
- Supply Restocking
- Medical assessment
- Patient Management
- Critical Care
- Chronic Disease Management
- Patient Relations
- Patient and family advocacy
Accomplishments
Completed dialysis training and administered treatment to a patient for 3 years.
Timeline
Registered Nurse
Huis Deon Louw Retirement Home
11.2003 - Current
Live-In Carer
Self Employed
03.2003 - 08.2003
Registered Nurse
Omaheke Medical Center
04.2001 - 02.2003
Manager
MaxiRama
03.2000 - 03.2001
Owner and Manager of Operations
Central Hotel Gobabis
09.1986 - 02.2000
Registered Nurse
Windhoek Central Hospital
07.1982 - 08.1986
Administrative Clerk
Santam
05.1977 - 05.1982
Nursing Diploma - Nursing Science
Windhoek State Hospital
High School Diploma -
Wennie Du Plessis High School
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