Summary
Overview
Work History
Education
Skills
References
COVER LETTER
SALARY EXPECTATION
Timeline
Generic
Jo-Andry Strauss

Jo-Andry Strauss

Khomasdal

Summary

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Overview

9
9
years of professional experience

Work History

Reservations Consultant

EXCLUSIVE RESERVATIONS & MARKETING
12.2022 - Current
  • Doing Accommodation bookings
  • Responding to emails bookings/enquiries
  • Invoicing
  • Knowledge of INKEEPER and HOPE, BRIDGEIT, NIGHTSBRIDGE

Reservations Agent

Safari Hotel Managed by Acor
01.2021 - 09.2022
  • Arrange for group bookings in collaborations with other departments, individual, manage online bookings, corporate bookings, Provide high level customer services by engaging customers and using active listening
  • Responding to emails bookings/enquiries
  • Transport, dinner reservations, Exceeding clients' needs and expatiation
  • Retrenched due to Covid

Junior Reservations Agent

SAFARI HOTELS managed by Accor
10.2018 - 05.2020
  • Arrange for group bookings in collaborations with other departments, individual, manage online bookings, corporate bookings, Provide high level customer services by engaging customers and using active listening
  • Transport, dinner reservations, Exceeding clients' needs and expatiation

Receptionist/Switchboard Operator

SAFARI Hotels managed by Accor
10.2016 - 10.2018
  • Answering telephone calls directing to appropriate extensions
  • Assist walk in clients with accommodation bookings

Education

High School - 12 with 15 points

Rehoboth High
01.2011

Skills

  • Friendly, Hardworking, Reliable
  • Trustworthy, Ability to work under pressure without supervision, Loyal and energetic
  • Computer literate
  • Typing 35 pm

References

Leana Marais   +264811228805

Larco, Van Wyk, Former H.O.D, +264812411573, Safari Hotels managed by Accor

Rally Lambert +264 814720064


COVER LETTER

  • Dear HIRING MANAGER
  • Thank you for the opportunity to apply for the vacant position at your company. After reviewing the job description it is clear that the company is looking for a suitable candidate that is extremely familiar with the responsibilities associated with the role and can perform them confidently given these requirements I am certain I have the necessary skills to successfully do the job adeptly and perform above expectations.
  • As you can see from my attached resume I have over more then 5 years' experience in the Hospitality industry. Having worked my way up to Junior Reservations Agent. I am ready for a new challenge in the Industry and see this position as the perfect role to help me achieve this, I am hardworking professional who has been consistently praised as efficient by my previous co-workers and management.
  • Over the course of my 5 years career I have developed a skill set directly relevant to the role you are hiring for including back office operations, confidential corresponded, operating of switchboard and customer service. Overall I have consistently demonstrated communication, multitasking and teamwork abilities in every aspect of my roles at SAFARI HOTELS Managed by Accor.
  • I also have 2 years experience in INKEEPER and HOPE systems, as well as BridgeIT and Nightsbridge booking Systems.
  • Thank you for your time and consideration. I look forward to meeting with you to discuss my application further
  • Sincerely
  • Mrs Jo-Andry I Strauss

SALARY EXPECTATION

NET N$ 16 000

Timeline

Reservations Consultant

EXCLUSIVE RESERVATIONS & MARKETING
12.2022 - Current

Reservations Agent

Safari Hotel Managed by Acor
01.2021 - 09.2022

Junior Reservations Agent

SAFARI HOTELS managed by Accor
10.2018 - 05.2020

Receptionist/Switchboard Operator

SAFARI Hotels managed by Accor
10.2016 - 10.2018

High School - 12 with 15 points

Rehoboth High
Jo-Andry Strauss