Hi, I’m
Jean-Pierre Bampton
Windhoek,Namibia
Summary
I am an industrious individual with more then 8 year's experience in management /supervisory in the retail industry,Open to take on any challenge in any given industry given the opportunity that aligns with my expertise or any opportunity in general.I seek an opportunity whereby I can fully use my skills,learn and grow within the organization as I'm in at the stage in my life where I want to grow with the organization to achieve greater heights given the opportunity.
Overview
12
years of professional experience
Work History
YangoWindhoek, NA
Driver
08.2025 - Current
Job overview
- Maintained vehicle cleanliness and functionality through regular inspections and upkeep.
- Assisted passengers with luggage, ensuring a comfortable travel experience.
- Followed traffic laws and safety protocols to maintain passenger safety at all times.
- Built rapport with passengers to enhance customer service and satisfaction levels.
- Ensured vehicle cleanliness and performed regular maintenance checks.
NW TRANSPORTWindhoek, NA
Driver
08.2024 - 07.2025
Job overview
- Documented daily trips, including mileage and fuel usage for accurate reporting.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Reported any incidents involving the company car or its cargo to management immediately.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
NW TRANSPORTWindhoek, NA
Assistant
02.2025 - 07.2025
Job overview
- Collaborated with drivers to optimize routes and reduce delays.
- Conducted regular checks on transportation equipment for safety compliance.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Maintained positive working relationship with fellow staff and management.
GRACE JAPHO INVESTMENTS(Service Station)Windhoek, NA
SITE MANAGER
11.2022 - 02.2024
Job overview
- Managed daily operations of service station to ensure smooth workflow.
- Supervised staff to maintain high levels of customer service and satisfaction.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Implemented safety protocols to comply with industry regulations and standards.
- Conducted regular inspections of facilities to ensure cleanliness and safety compliance.
- Resolved customer complaints promptly to enhance service quality and reputation.
- Developed schedules for staff to ensure adequate coverage during peak hours.
- Managed daily operations of the site, including staff and contractors.
- Established policies, procedures and guidelines for the operation of the site.
- Resolved conflicts between staff members in a timely manner.
- Analyzed reports to identify areas for improvement in performance or cost savings.
- Prepared budgets and monitored expenses to stay within allocated limits.
- Performed routine audits to maintain inventories, supplies and equipment.
- Communicated with local business owners and community members to facilitate use of resources.
- Ensured compliance with local, state, and federal regulations, preventing legal issues.
- Coordinated with utility companies for necessary site services and infrastructure.
- Evaluated employee performance through regular reviews and feedback sessions.
- Delegated work to staff, setting priorities and goals.
VOLPESWindhoek, NA
Assistant Manager
02.2021 - 10.2022
Job overview
- Assisted in managing daily operations and staff schedules.
- Facilitated communication between departments to improve workflow.
- Resolved customer inquiries and complaints with effective solutions.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Implemented quality control measures to uphold company standards.
SPORTSMANS WARWHOUSEWindhoek, NA
FLOOR MANAGER
09.2019 - 01.2021
Job overview
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Managed staff schedules and assigned tasks for optimal coverage and productivity.
- Trained new employees on store policies, procedures, and customer service standards.
- Coordinated inventory management, including stock replenishment and organization.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with department heads to enhance product displays and promotions.
- Conducted regular team meetings to communicate goals, updates, and performance feedback.
- Maintained a safe, clean and organized floor environment.
- Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Analyzed customer feedback data to identify areas of improvement in service quality.
- Participated in meetings with upper management to discuss progress reports or operational updates.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
DUNNSWindhoek, NA
BRANCH MANAGER
01.2017 - 05.2019
Job overview
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Conducted regular performance reviews for all employees in the branch.
- Resolved escalated customer complaints in a timely manner.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Disciplined employees to encourage compliance with company policies and procedures.
- Established strong working relationships with external partners such as vendors and suppliers.
TRUWORTHS/IDENTITYWindhoek, NA
BRANCH MANAGER
04.2014 - 12.2016
Job overview
- Managed daily branch operations and ensured compliance with company policies.
- Implemented effective inventory management practices to optimize stock levels.
- Managed staff scheduling, hiring and training processes.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Resolved escalated customer complaints in a timely manner.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Truworths
Cross Trained(Sales/service desk/Receiving)
09.2013 - 03.2014
Job overview
- Customer service
- Store operations
- Inventory management
- Visual merchandising
Education
Dawid Bezuidenhoudt high schoolWindhoek, Namibia
High school from 12
Skills
- Customer service
- Document preparation
- Inventory management
- Safety compliance
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Staff supervision
- Performance evaluation
- Valid Driver's license
- Problem-solving
- Punctuality
- Staff development
References
- Carlo Majiedt, Self employed, Car owner (Yango), +264816190167 / +264811244659
- Breylon Beukes, Operations Manager, NW Transport, +264815568615
- Jeneviv Cloete, Site Supervisor, Grace Japho Investment, +264812072086
- George Botes, Sales Consultant, VOLPES, +264817908040
- John Shaw, Branch Manager, Sportsman's Warehouse, +264818000477
- Sarah Kruger, Area Manager, DUNNS, +264811279091
- Sageus Sacky Hingab, Area Manager, Truworths, +264811228026
Languages
Afrikaans
First Language
English
Upper Intermediate
B2
Timeline
Driver
Yango
08.2025 - Current
Assistant
NW TRANSPORT
02.2025 - 07.2025
Driver
NW TRANSPORT
08.2024 - 07.2025
SITE MANAGER
GRACE JAPHO INVESTMENTS(Service Station)
11.2022 - 02.2024
Assistant Manager
VOLPES
02.2021 - 10.2022
FLOOR MANAGER
SPORTSMANS WARWHOUSE
09.2019 - 01.2021
BRANCH MANAGER
DUNNS
01.2017 - 05.2019
BRANCH MANAGER
TRUWORTHS/IDENTITY
04.2014 - 12.2016
Cross Trained(Sales/service desk/Receiving)
Truworths
09.2013 - 03.2014
Dawid Bezuidenhoudt high school
High school from 12