Janey Gaingos
Windhoek, Khomas
Summary
I am polite and attentive offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
I am a rather highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
Pack Safari
Windhoek, Namibia
10.2023 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls professionally and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered phone calls and welcomed visitors to the office.
Personal Assistant
D&R Trading
Otjiwarongo, Namibia
01.2019 - 09.2024
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Performed calendar management and scheduling of appointments for the executive.
- Provided administrative support to the executive team by conducting research and preparing statistical reports.
- Managed office supplies inventory and placed orders when necessary.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Maintained confidential files related to personnel records or other sensitive information.
- Sorted mail received daily for distribution throughout the office.
- Scanned documents into electronic format for storage in a secure database system.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Virtual Assistant
Educe Homeschool Academy
Otjiwarongo, Namibia
01.2022 - 07.2022
- Compiled data from various sources to create reports and presentations.
- Created invoices and tracked payments received from customers.
- Provided technical support to customers with software installation or troubleshooting issues.
- Proofread documents for accuracy prior to final submission to clients.
- Maintained a database of client information including contact details, preferences..
Restaurant Waiter
The Rustic Spoon
Otjiwarongo, Namibia
11.2018 - 06.2019
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Greeted customers, provided menus and answered questions about menu items.
Education
High School Diploma -
Otjiwarongo Secondary School
Otjiwarongo, Namibis12-2020
Geomatics - Surveying
Namibia University of Sciences And Technology
Windhoek, NamibiaSkills
- Customer Service
- Filing and Data Archiving
- English Fluency
- Afrikaans Fluency
- German Fluency
Affiliations
- Good with my hands, I enjoy crafting in my free time.
- I run 5/7 days a week. Sports have always been a big interest for me.
- I do E-courses regularly to stay sharp in this fast paced world.
Languages
English
First Language
Accomplishments
- Founder of YenajCo. a small jewellery business est.2020-2022.
- State debate champion
Certification
- Code A license.
Timeline
Office Assistant
Pack Safari
10.2023 - Current
Virtual Assistant
Educe Homeschool Academy
01.2022 - 07.2022
Personal Assistant
D&R Trading
01.2019 - 09.2024
Restaurant Waiter
The Rustic Spoon
11.2018 - 06.2019
High School Diploma -
Otjiwarongo Secondary School
Geomatics - Surveying
Namibia University of Sciences And Technology
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