Proactive professional with a strong ability to adapt to new challenges and environments. Demonstrated success in problem-solving and building effective relationships with clients and team members. Committed to team success and achieving measurable results through analytical thinking and creativity. Passionate about continuous learning and delivering innovative solutions in dynamic settings.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Freelance Remote Assistant
Self-employed
Walvis Bay
04.2024 - Current
Executed comprehensive administrative support for multiple freelance projects, enhancing task efficiency.
Implemented organized filing systems to improve data accessibility and retrieval speed.
Managed daily bookkeeping responsibilities, focusing on accurate financial record maintenance.
Participated in month-end closing processes.
Produced reliable financial reports by validating accuracy of documents and entries.
Monitored accounts payable and receivable to ensure timely payments and collections.
Supported finance team with ad-hoc financial analysis to aid decision-making efforts.
Handled confidential information with integrity while maintaining compliance with policies.
Paid suppliers via online banking.
Senior Analyst - Claims Advisory
Marsh Namibia (Pty) Ltd
Walvis Bay
09.2009 - 03.2024
Typist (1 September 2009 to October 2010)
Underwriting (October 2010 to February 2013)
Claims (February 2013 to March 2024)
(Marsh Namibia - Previously Alexander Forbes – Commercial)
Assist Manager with: Overtime, Leave, Sick Leave & Injury on Duty admin, compile and update Work Profiles & Work Instructions, update Performance Management System (PMS) electronic documents according to branch requirements, Compile & Update PMS Employee Contracts, PMS Data Capturing, Compiling & Typing of Letters & Reports related to PMS, General & Confidential Typing
Maintain Diary for Manager & Inspectors
Travel & Visa Arrangements (Local & Visitors)
Arrange Functions & Industry Meetings
Document Control (Create, Update & Distribute)
Levy Processing, Calculations for Invoicing & Monthly Recons
Validate & Approve Invoices & Debt Collecting
EU (European Union) List Additions, Deletions and Modifications
Notification & Suspension of Establishments
Liaise with Stakeholders, Staff, Namibian & RSA Managers, Board Members & Ministry of Trade and Industry (MTI)
Training / Induction of New Administration Staff
Assist Fleet Manager
Occupational Health, Safety and Environment Member
Head monthly meeting for Administrators & Compile & Submit Monthly Admin Report
Assist Reception, Certification & Finance departments whenever Staff Members are absent
Retrenchment (take-over of operations & staff by Namibian Standards Institution)
Administration Clerk
SABS / GCS Namibia
Walvis Bay
05.2004 - 03.2005
General Reception Duties
General Typing
Typing of HACCP, EU & Non-EU Certificates
Petty Cash
Control Office Keys
Implement Filing System for Certification, Inspectors & Manager
Control Stationary
Assist Other Administrators when needed
Distribute Internal Correspondence via Helpdesk
Promotion
Receptionist (Temp)
SABS / GCS - Namibia
Walvis Bay
11.2003 - 04.2004
General Reception Duties
Typing of HACCP, EU & Non-EU Certificates
Petty Cash
Travel, Meeting and Function Arrangements
Send, Receive and Distribute Messages, Mail and Parcels
Permanently Employed
Rental Agent
M & Z Autohaus
Lüderitz
10.1998 - 08.1999
Rental Agent for Avis
General Reception Duties
General Typing
Petty Cash
Assist with Stock Taking
Resignation (Homemaker: 16/08/99 – 09/11/2003)
Office Administrator
Badgers Car Hire
Lüderitz
06.1996 - 09.1998
Debtors, Creditors, Bookkeeping
General Secretarial Duties
Rental Agent
Manage Fleet
Salaries
Wages
Design Logo for Stationary, Car Stickers, Business Sign
Owner Sold
Assistant Manager
Restaurant At The End Of The Universe
Lüderitz
02.1996 - 04.1996
Manage Shift Workers
Banking
Bookkeeping
Stock Control
General Admin
Owner Sold
Secretary to Financial Manager
Pescanova / Skeleton Coast Trawling
Lüderitz
03.1995 - 12.1995
Confidential & General Typing
Compile Financial Reports
Manage Diary
General Admin
Control Stationary
Meeting & Function Arrangements
Travel Arrangements
Better Salary Offer
Secretary
Budget Rent A Car
Windhoek
08.1994 - 02.1995
General Reception Duties
Confidential & General Typing
Manage Diary
Rental Agent in Training
Assist Fleet Manager
Better Salary Offer
Receptionist, General Admin (Temp)
Michelsens
Windhoek
03.1994 - 07.1994
General Reception Duties
General Office Admin
Assist Filing Clerk
Switchboard Operator, Receptionist & General Clerk
Taeuber & Corssen
Windhoek
02.1994 - 06.1994
General Reception Duties
General Admin Duties
Receptionist
General Data Systems
Windhoek
12.1993 - 12.1993
General Reception Duties
General Admin
Petty Cash
Job Cards
Temp
Education
Legal Framework of Insurance, Intro to Personal Insurance Practice, Intro to Commercial Insurance Practice, Marine Insurance, Intro to Risk Management, Legal Framework of short Term Insurance, Personal Insurance Practice, Commercial Insurance Practice, Aviation Insurance, Risk Management - Insurance and Risk Management
UNISA
South Africa
01.2013
Elements of Short-term Insurance - Insurance
UNISA
South Africa
01.2011
Office Administration -
Damelin
Walvis Bay
01.2006
New Hire Rental Sales Agent Course -
Avis Training Division
Johannesburg
01.1998
Bookkeeping Course -
Omega Financial Consultancy
Luderitz
01.1996
High School -
Academia High School
Windhoek
01.1993
Theoretical Driver Course -
SDEP
Windhoek
01.1993
Skills
Claims management and analysis
Negotiation and settlement tactics
Problem solving and resolution
Time management and prioritization
Attention to detail and accuracy
Insurance verification and policy interpretation
Confidential document handling
Report and records review
File management and organization
Administrative support and correspondence
Accounts reconciliation and processing
Payment processing and invoicing
Audit assistance and compliance
Individual tax preparation via ITAS
Payroll support and processing
Accounts payable and receivable management
Bank reconciliation and financial oversight
Research and due diligence strategies
State Of Health
Good
References
Available on request.
Languages
Afrikaans
Second Language
English
Personal Information
Available upon request
Certification
Available on request.
Work Preference
Location Preference
Remote
Timeline
Freelance Remote Assistant
Self-employed
04.2024 - Current
Senior Analyst - Claims Advisory
Marsh Namibia (Pty) Ltd
09.2009 - 03.2024
Officer: Administration
Namibian Standards Institute (NSI)
07.2008 - 08.2009
Administration Officer
SABS / GCS Namibia (NRCS – Current name)
04.2005 - 06.2008
Administration Clerk
SABS / GCS Namibia
05.2004 - 03.2005
Receptionist (Temp)
SABS / GCS - Namibia
11.2003 - 04.2004
Rental Agent
M & Z Autohaus
10.1998 - 08.1999
Office Administrator
Badgers Car Hire
06.1996 - 09.1998
Assistant Manager
Restaurant At The End Of The Universe
02.1996 - 04.1996
Secretary to Financial Manager
Pescanova / Skeleton Coast Trawling
03.1995 - 12.1995
Secretary
Budget Rent A Car
08.1994 - 02.1995
Receptionist, General Admin (Temp)
Michelsens
03.1994 - 07.1994
Switchboard Operator, Receptionist & General Clerk
Taeuber & Corssen
02.1994 - 06.1994
Receptionist
General Data Systems
12.1993 - 12.1993
Legal Framework of Insurance, Intro to Personal Insurance Practice, Intro to Commercial Insurance Practice, Marine Insurance, Intro to Risk Management, Legal Framework of short Term Insurance, Personal Insurance Practice, Commercial Insurance Practice, Aviation Insurance, Risk Management - Insurance and Risk Management