Jacques Ricardo Van Wyk
Rehoboth,Namibia
Summary
I am a candidate with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field. Versatile candidate offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with several years of experience overseeing day-to-day operations in my role. Committed to finding creative ways to motivate employees to exceed customer service and sales goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Sales Representative
CIC Pan African Sales
Windhoek, Namibia
02.2023 - Current
- Reviewed monthly performance against targets set by management team.
- Performed market research to identify potential sales opportunities.
- Researched competitors' products, prices, and sales techniques.
- Managed inventory levels by ordering sufficient stock for each account.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed and maintained relationships with key clients to ensure repeat business.
- Analyzed customer feedback to improve products and services.
Sales Representative
Cater Serve
Windhoek , Namibia
01.2022 - 01.2023
- Identified opportunities for cross-selling additional products and services.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Performed market research to identify potential sales opportunities.
- Negotiated deals and handled complaints or objections.
- Reduced process lags by training employees on best practices and protocols.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Reset store displays for special events and seasonal merchandise changes.
Regional Sales Representative
Matrix 1-2-1 Commodity Marketing
Windhoek , Namibia
03.2013 - 11.2021
- Recruited, hired and trained new hires to optimize profitability.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Listened to customer needs to identify and recommend best products and services.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Sales Representative
Divers Distribution
Windhoek , Namibia
06.2012 - 03.2013
- Developed and maintained relationships with key clients to ensure repeat business.
- Negotiated pricing contracts with customers to maximize profits.
- Managed inventory levels by ordering sufficient stock for each account.
- Developed and maintained relationships with customers to ensure repeat business.
- Analyzed market trends to identify potential sales opportunities.
Sales Representative
Interpack
Windhoek, Namibia
07.2011 - 06.2012
- Performed market research to identify potential sales opportunities.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Listened to customer needs to identify and recommend best products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Branch Manager
Woermann & Brock
Windhoek , Namibia
04.2008 - 06.2011
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Established strong working relationships with external partners such as vendors and suppliers.
- Monitored financial performance of the branch on a monthly basis.
- Conducted regular performance reviews for all employees in the branch.
- Disciplined employees to encourage compliance with company policies and procedures.
- Identified opportunities for process improvement initiatives within the branch.
Education
High School Diploma -
Cosmos High School
Windhoek Namibia 11-2008
Skills
- Sales management
- Customer relationship management
- Financial analysis
- Inventory management
- Market research
- Performance analysis
Languages
Afrikaans
First Language
English
Advanced (C1)
C1
Websites
Affiliations
- Attending Sales Trainings & Workshops
- Hosting Product Demonstrations
- Following up with clients post-sale
- Monitoring New Sales Staff
- Collaborating With Marketing or Product Teams
- Attending Industry Events/ Trade Shows
References
References available upon request.
Timeline
Sales Representative
CIC Pan African Sales
02.2023 - Current
Sales Representative
Cater Serve
01.2022 - 01.2023
Regional Sales Representative
Matrix 1-2-1 Commodity Marketing
03.2013 - 11.2021
Sales Representative
Divers Distribution
06.2012 - 03.2013
Sales Representative
Interpack
07.2011 - 06.2012
Branch Manager
Woermann & Brock
04.2008 - 06.2011
High School Diploma -
Cosmos High School