Oetie Louw
Swakopmund,Namibia
Summary
I am passionate about my work and take pride in everything I do. I am enthusiastic and trustworthy. My determination and dedication towards my work drives me to do by absolute best.
I am respectful towards my superiors and fellow workers. I have good communication skills which makes me even better at my job.
I am honest and have strong values. I am adaptable to change, eager to learn and always up for a challenge.
Your workplace is your second home as you spend more time at work than at home. Therefore I believe you must have good relationships with your colleagues and your work environment must be a save place where you feel comfortable to be yourself and help each other grow and develop.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Office Manager
RSC Namibia
Swakopmund
04.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Going out to mines for asset counts.
Finance & HR Manager
QE Contructions
Swakopmund
11.2023 - 04.2024
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
Finance Manager / HR Manager
Seaside Hotel and Spa
Swakopmund
05.2014 - 10.2023
- Month End up to Trail Balance, Internet Payments, Petty Cash-Recon slips with Money, Salaries – Overtime, Accounts, Telephone accounts, commission spa Staff, Suppliers recon accounts with Invoice`s / Pay Suppliers, Creditors Recon Accounts / Phone Clients about outstanding invoice`s, Banking Cash Up`s / Recon Cash Up`s, Bank Reconciliations, Month End Financial Report to – CEO, Human Resources – Equity Reporting / Hearings / Recruitments, Motor Vehicle’s Renewals, Company Registration Renew, Maintenance of Building and Machineries, Monthly es invoice`s – Recon Commission of Spa staff, Monthly VAT, PAYE, IMPORT VAT, SSC, VET LEVY, NTB MEDICAL AID, PENSION FUND, Tax Returns Issues (ITAS), Marketing for the company and activities
- Developing and implementing marketing and advertising campaigns tracking sales, maintaining the databases
- Implement Budget`s for the departments and the overall of Hotel
- Reporting Financials in Board Meeting with Directors.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Financial Accountant
Rossmund Golf Course
Swakopmund
11.2011 - 11.2013
- Bookings, Petty Cash, Administration Work, Functions / Report to Manager
- Assisted in annual audit preparations, ensuring a smooth process with no major discrepancies found.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Identified cost-saving opportunities through thorough budget analysis and expense tracking.
- Input financial data and produced reports using Quick Books.
- Reduced month-end closing time by optimizing the reconciliation process for bank and credit card accounts.
Financial Accountant / PA
ABB Sales & Marketing
Windhoek
01.2010 - 01.2012
- Month End send Report to CEO, Tenders, Quote`s/ Orders, Salaries / Petty Cash, Invoicing / Statements, Creditors/Bank Recon/VAT
Administrator
Le Club Head Office
Swakopmund
01.2011 - 11.2011
- Debtors & Creditors, Licensing – Liquor & Vehicles, Cash-ups & Filling, Recon VAT
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Improved employee productivity with effective time management strategies for daily tasks.
Assistant Manager
Toshari Lodge
Outjo
01.2006 - 01.2009
- Reception, Bookings, Petty Cash, Accounts / Month End, Stock Control, Salaries
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Procurement Officer
Meatco Namibia
Otjiwarongo
09.2002 - 01.2006
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
- Input, analyzed and reported on data covering all aspects of procurement operations.
Administrators & Booking Agent
Discover Africa & Enyandi Car Hire
Windhoek
01.1997 - 01.2000
- Bookings for 65 lodges in Namibia, Accounts, Telesales, Advertising of lodges, Contracts
- Provided exceptional customer service to both clients and venue representatives, fostering long-lasting professional relationships.
- Facilitated clear communication between artists, management, promoters, and venue staff to guarantee a successful event execution from start to finish.
- Streamlined booking processes for increased efficiency and reduced turnaround time.
- Ensured timely payment processing for all booked events through meticulous invoicing practices and follow-up communications with vendors or venues.
- Meticulously tracked expenses related to bookings – including travel costs, accommodations – managing budgets effectively and reducing overall costs for clients.
- Collaborated closely with public relations teams to develop press releases, interviews, and promotional materials supporting client engagements.
- Assisted with the onboarding of new team members by sharing expertise in booking processes, market trends, and artist management best practices.
Education
Grade 12 - Grade 12
Intec College
Online01.1998
Skills
- Windows 98/2000/XP
- Microsoft Office
- Internet / Outlook
- Pastel Accounting
- Lotus Notes (Mail)
- Quick Books
- VIP Payroll
- Hotellinx
- Innkeeper
- Pastel Payroll
- Office Management
Languages
German
Afrikaans
English
Driverlicense
Namibian, 08
Personal Information
- Age: 42
- Dependents: 2
- Health Status: Excellent
- Title: Financial Manager / HR Manager
- Date of Birth: 07/07/81
- Gender: Female
- Nationality: Namibian
- Marital Status: Married
References
- Lourens Swart, 067-301172
- MR Macgregor, 081 124 2567
- H. Seiler, 061 240 341, 081 129 0335
- P. Louw, 081 295 7098
- SeaSide Hotel and Spa, 081 290 0017
- Hilma Pauls, 081 659 5144
- CEO Mrs Thea Bosch - 081290 0017
Certification
Seena - Junior Management
Seena - Initiator Training
VIP Payroll - Workshop 1
VIP Payroll - Workshop 2
8CPE Training - Hotel Revenue Management
Innkeeper - Hospitality Management School
SWAN Hospitality - Customer Services + Upselling of Menu
Timeline
Office Manager
RSC Namibia
04.2024 - Current
Finance & HR Manager
QE Contructions
11.2023 - 04.2024
Finance Manager / HR Manager
Seaside Hotel and Spa
05.2014 - 10.2023
Financial Accountant
Rossmund Golf Course
11.2011 - 11.2013
Administrator
Le Club Head Office
01.2011 - 11.2011
Financial Accountant / PA
ABB Sales & Marketing
01.2010 - 01.2012
Assistant Manager
Toshari Lodge
01.2006 - 01.2009
Procurement Officer
Meatco Namibia
09.2002 - 01.2006
Administrators & Booking Agent
Discover Africa & Enyandi Car Hire
01.1997 - 01.2000
Grade 12 - Grade 12
Intec College
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