Jacobus Gairiseb

• Sales Strategy & Execution
  Develop and implement sales strategies to meet monthly and annual targets.
  Conduct market research to identify new business opportunities and client needs.
  Prepare and manage sales forecasts, reports, and pipelines.
• Client Relationship Management
  Build and maintain strong relationships with key clients, vessel operators, and procurement officers.
  Negotiate pricing, contracts, and service-level agreements in line with company policy.
  Respond to tenders, RFQs, and service inquiries with well-prepared proposals.
• Team Leadership
  Lead and motivate the sales team to achieve individual and collective goals.
  Provide ongoing training and mentorship on product knowledge and sales techniques.
  Collaborate with the service and technical teams to align customer expectations and service delivery.
• Operational & Technical Collaboration
  Coordinate with technical personnel to ensure service scheduling and quotations are aligned with operational capacity.
  Stay up to date with SOLAS regulations, marine safety standards, and manufacturer specifications.
• Reporting & Performance Monitoring
  Track sales metrics, conduct regular performance reviews, and report results to senior management.
  Ensure CRM and sales documentation is updated accurately and timely.

Sales & Business Development Operations & Logistics Team Management Customer Relations Financial & Reporting

• Drive branch sales targets through direct client engagement, quotations, tenders, and follow-ups.
• Build strong relationships with key accounts in the mining, drilling, and geology sectors.
• Monitor market trends and competitor activity to identify new business opportunities.
• Oversee inventory management, stock levels, and procurement in line with project timelines.
• Ensure timely dispatch and delivery of equipment and consumables to clients.
• Maintain proper records of incoming/outgoing stock, warranty claims, and service requests.
• Supervise and mentor branch staff across sales, admin, and warehouse roles.
• Set performance goals, conduct appraisals, and support training/development initiatives.
• Maintain a safe, productive, and compliant workplace environment.
• Respond promptly to customer inquiries and complaints, ensuring client satisfaction.
• Conduct site visits to support client operations and technical needs.
• Coordinate after-sales support and liaise with suppliers/manufacturers on technical matters.
• Manage branch budget, control expenses, and ensure profitability.
• Prepare monthly reports covering sales performance, stock status, and operational highlights.
• Authorize local purchases, petty cash, and pricing within approved limits.

• Promote and sell Bokomo products to existing and potential customers.
• Meet or exceed monthly and quarterly sales targets.
• Identify new sales opportunities and route expansions in the assigned territory.

• Manage a portfolio of retail, wholesale, and independent clients.
• Visit clients regularly to take orders, manage stock levels, and resolve issues.
• Build strong, lasting relationships with decision-makers and store staff.

• Ensure all Bokomo products are properly displayed, priced, and rotated on shelves.
• Implement in-store promotional activities and track campaign performance.
• Monitor competitor activity and provide feedback to management.

• Submit daily/weekly sales reports and order forms accurately and on time.
• Keep updated records of customer information, pricing, and visit schedules.
• Assist with customer account queries, invoicing follow-ups, and returns processing.

• Represent Bokomo Namibia professionally at all times.
• Coordinate with delivery teams and warehouse staff to ensure seamless order fulfillment.
• Participate in team meetings, product training, and market activations as needed.

• Supervise and support internal and counter sales staff in selling truck spares and accessories.
• Identify customer needs and provide expert advice on suitable parts and components.
• Build and maintain strong relationships with fleet managers, workshop heads, and transport operators.
• Handle high-value or complex sales inquiries and key client accounts directly.

• Lead, mentor, and train the sales team to meet daily, weekly, and monthly sales objectives.
• Schedule staff shifts, monitor attendance, and ensure adequate counter coverage.
• Conduct performance reviews and recommend incentives, promotions, or corrective action where necessary.

• Coordinate with the warehouse and procurement team to ensure optimal stock levels.
• Monitor parts availability, pricing, and turnaround time for customer orders.
• Oversee returns, warranties, and customer complaints in line with company policy.

• Track sales performance and prepare daily/weekly sales reports for management.
• Analyze sales trends and suggest strategies for boosting revenue and product penetration.
• Maintain accurate records of quotations, orders, invoices, and customer information.

• Ensure adherence to health and safety policies within the sales area.
• Enforce standard operating procedures and company guidelines on sales and service.

• Actively sell passenger, commercial, industrial, and off-road tyres to new and existing customers.
• Conduct regular customer visits to assess tyre needs and recommend suitable solutions.
• Prepare and deliver quotations, negotiate pricing, and close deals in line with company policy.

• Manage a portfolio of clients including transporters, fleet operators, workshops, and walk-in customers.
• Provide after-sales service, technical support, and tyre performance monitoring where required.
• Follow up on leads, inquiries, and tenders promptly and professionally.

• Maintain up-to-date knowledge of tyre specifications, tread patterns, applications, and usage conditions.
• Advise customers on tyre selection, maintenance, rotation, and alignment to maximize tyre life.
• Stay informed on competitor offerings and provide market feedback to management.

• Maintain accurate sales records, visit reports, and CRM updates.
• Track sales performance, customer feedback, and stock availability.
• Support credit applications, invoicing, and collections processes where required.

• Inspect all completed tyre fitments, wheel alignments, balancing, and repairs on trucks and OTR vehicles.
• Verify that correct tyre specifications, torque settings, and procedures are followed.
• Ensure that casing inspections, pressure tests, and repairs are carried out to standard.

• Enforce strict adherence to workshop SOPs, safety standards, and quality checklists.
• Monitor equipment calibration and cleanliness of the fitting bay.
• Verify that all tools and machines are used correctly and maintained as per schedule.

• Ensure fitment bay staff comply with PPE requirements and safety protocols.
• Identify potential risks and report incidents, hazards, or near-misses to management.
• Promote a clean and hazard-free work environment.

• Complete quality control logs and service inspection forms for every job.
• Report deviations or substandard work to the Workshop Manager for corrective action.
• Maintain records of daily checks, reworks, and rejected work.

• Work closely with fitment technicians to guide, mentor, and correct technical practices.

Sales & Client Engagement Customer Relationship Management Technical Support & Product Knowledge Administration & Reporting

• Actively promote and sell machine tools, welding equipment, hand tools, and industrial consumables.
• Identify customer needs through site visits, consultations, and product demonstrations.
• Achieve or exceed monthly and quarterly sales targets set by management.
• Build and maintain lasting relationships with clients in mining, workshops, factories, and project sites.
• Visit clients regularly to maintain rapport, assess equipment usage, and identify new sales opportunities.
• Provide quotations, negotiate deals, and follow up on deliveries and after-sales support.
• Stay updated on product specifications, applications, and industrial standards.
• Advise clients on the selection and proper use of tools, machines, and welding equipment.
• Liaise with internal technical teams or suppliers for complex technical inquiries.
• Maintain accurate records of customer interactions, quotations, and orders.
• Submit daily or weekly activity reports and update CRM systems.
• Assist with stock checks, customer returns, and coordination of delivery schedules.

• Greet and assist walk-in customers at the dealership in a professional manner.
• Identify customer requirements and recommend suitable vehicles based on lifestyle, budget, and preferences.
• Conduct product presentations and vehicle test drives.

• Generate sales leads through prospecting, referrals, and telephonic outreach.
• Follow up on leads, quotations, and pending deals to maximize conversion.
• Maintain a database of prospects and clients in CRM tools.

• Stay informed on the features, benefits, and competitive positioning of all vehicle models offered.
• Keep up to date with financing options, insurance products, warranties, and aftersales packages.
• Attend product launches and brand training sessions as required.

• Prepare sales documentation, finance applications, and delivery checklists.
• Coordinate with finance and admin departments to ensure smooth deal closure and vehicle handover.
• Ensure all deals comply with company procedures and regulatory requirements.

• Deliver excellent after-sales support and maintain relationships for repeat business.
• Handle customer complaints and escalate when necessary to ensure resolution.
• Represent Pupkewitz Motors with integrity and professionalism at all times.

• Manage daily store operations including opening/closing procedures, cash handling, and staff supervision.
• Ensure the store layout is clean, organized, and compliant with Van Schaik branding standards.
• Maintain proper record-keeping for sales, stock levels, and branch expenses.

• Assist students and lecturers with book orders, academic material sourcing, and product queries.
• Handle customer complaints or concerns professionally and ensure timely resolutions.
• Provide guidance on digital learning platforms and academic tools offered by Van Schaik.

• Receive, price, and display incoming stock based on academic cycles and course requirements.
• Conduct regular stock counts and ensure accurate inventory records.
• Coordinate special orders or backorders for prescribed textbooks.

• Achieve monthly and seasonal sales targets.
• Promote academic support materials, stationery, and digital products across all three faculties.
• Assist with marketing activities and academic events on campus.

• Supervise and support part-time or student assistants as needed during peak seasons.
• Provide product and customer service training.
• Delegate daily tasks and ensure accountability

• Actively promote and sell loan products to potential and existing clients.
• Generate leads through cold calling, door-to-door outreach, community visits, and referrals.
• Explain loan terms, interest rates, repayment schedules, and eligibility requirements clearly.

• Assist clients with completing loan applications and submitting required documentation.
• Perform affordability assessments and credit checks in compliance with NAMFISA regulations.
• Submit accurate and complete applications to credit analysts or approval authorities.

• Maintain regular contact with clients regarding application status, repayments, and renewals.
• Provide support in resolving client queries or concerns in a timely manner.
• Educate customers on responsible borrowing and repayment practices.

• Meet individual and branch-level loan disbursement targets.
• Maintain daily records of client interactions, applications submitted, and deals closed.
• Report performance metrics to management and suggest ways to increase market penetration.