Ivy Murao

Responsible for the effective day-to-day shift supervision of cinema operations and the cinema team, with a focus on keeping products and standards of operation up to date, Make sure to manage and control the float.

Manage and keep an eye on cashier differences. Make sure the movies start and end at the right times.

Make sure there is enough stock on hand or ready to go based on forecasts and operational needs. Work orders for staff need to be in line with operational needs.

Shift preparation processes must be followed and put into place on time.
Set up a schedule and job assignments for your staff to make sure you have the right number of people doing the right jobs.
Watch over support departments, such as cleaning services.
Handle shift briefings / handovers / shift reports

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.