Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Custom
Timeline
Generic
Ireen Shirley Uris

Ireen Shirley Uris

Windhoek,Namibia

Summary

Experienced professional with a proven track record in revenue recovery and client relations. Successfully led initiatives to recover revenue from rural clients for Nampower, demonstrating strong leadership and problem-solving skills. Acted as a crucial link between travellers and aviation issues, ensuring seamless communication and resolution of concerns. Adept at managing complex situations with a focus on achieving organizational goals. Seeking to leverage expertise in a dynamic role that values strategic thinking and client engagement.

Administrative Officer with 28 years of experience delivering high-quality administrative assistance. Manages diaries and projects with exceptional planning skills.

Detailed administrative professional accustomed to analysing financial statements and expense reports. Identifies and resolves discrepancies and drives accuracy with strict adherence to established processes. Keen time-management and organisation skills.

Organised Administrative Executive known for streamlining office processes and enhancing team productivity. Managed office operations, coordinated meetings, and improved workflow, leading to smoother administrative functions. Excel in communication and problem-solving, fostering positive and efficient work environment.

Hardworking Administrative Executive, brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.

Ambitious individual brings skills in file management and schedule coordination. Thrives in fast-paced environments with keen attention to detail and solid time management skills. Motivated to contribute high-value support to team projects.

Proactive and driven individual with proven ability to manage schedules and facilitate communication within teams. Demonstrates strong organisational skills and proficient in handling office software and administrative tasks. Committed to enhancing operational efficiency and contributing to success of your institution and role assigned.

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Driven and resourceful individual seeking to leverage strong organisational and communication skills in Administrative Executive role. Proficient in managing schedules and coordinating tasks, demonstrating adaptability and proactive approach. Committed to optimising office operations and enhancing team productivity.

Dedicated executive administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines.

Overview

29
29
years of professional experience

Work history

Administrative executive

All Technology cc
Windhoek, Namibia
02.2009 - Current
  • Wrote business correspondence and technical letters.
  • Managed office inventories to maintain supplies and limit operational disruptions.
  • Managed queries in person, by phone and via email with exceptional customer care.
  • Implemented new filing system for improved document management.
  • Control expenses and income via tax and vat control, bookkeeping of daily operations. liaise directly with revenue office in this regard.
  • Overall establishment of office , design, office furniture setting, layout and choice of office operations tools
  • Conduct all disciplinary matters in collaboration with the respecti4e labour experts
  • Visit all sites before, during and upon completion of projects
  • Oversaw facility maintenance for a safe work environment.
  • Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
  • Offered excellent customer service to colleagues and external representatives, maintaining company reputation.
  • Prioritised incoming communications to filter out basic requests and minimise disruptions.
  • Encouraged adherence to company policies amongst staff members.
  • Checked stationery supplies and ordered low-stock items quickly to meet demand.

Technical Secretary/Private Secretary

Nampower
Windhoek, Namibia
05.1999 - 04.2008
  • Operated multi-line phone systems, handling high volume of calls daily.
  • Coordinated high-level meetings for enhanced communication.
  • Assisted in developing reports to facilitate decision making.
  • Updated executive diaries with daily appointments, set reminders, and added key details.
  • Served as the technical database capturer, link between our rural, urban customers and company.
  • Update daily electricity flow records for our National Control room and attended to needs of customers

Personal secretary/Office Administrator

Namibia Airports Company
Windhoek, Namibia
03.1996 - 04.1998
  • Documented staff entitlements and expenditures, matching information against allowances.
  • Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
  • Fostered a positive work environment by coordinating team-building activities,.
  • Assisted in developing reports to facilitate decision making.
  • Personal Assistant to the Hosea Kutako International Airport Director, therefore worked directly with international and local clients
  • Worked as first face of our Country by receiving diplomats, and any diplomatic crews.
  • Served as link between our service providers arounfd the airport, our office and the managing ministry

Education

Certificate in Office Administration - Commerce/Office Administration

Nust
Windhoek, Namibia
04.2001 -

Certificate in Decor and Interior Design - Interior Design

Sewing Centre, Republic of South Africa
Windhoek, Namibia

Skills

Served as role leader in recovering revenue from rural clients for Nampower

Served as link between our travelers and aviation issues

  • Supply ordering
  • Negotiation techniques
  • Inventory purchasing
  • Positive attitude
  • Public speaking
  • Accounts payable reconciliation
  • Presentation skills
  • Customer service excellence
  • Discretion and confidentiality
  • Communication proficiency
  • Computer literacy
  • Travel administration
  • Customer profiling and data cleansing
  • Staff scheduling
  • Decision making
  • Customer engagement
  • Time efficiency
  • Microsoft Office expertise
  • Sensitive data protection

Languages

English
Fluent
Afrikaans
Fluent
Damara/Nama
Fluent
Herero
Beginner

Affiliations

  • Gym fanatic, Swimming, Cooking, Residential revamping and furniture manufacturing

Custom

Serve as Motivational Speaker on different platforms, etc Woman empowerment, Mother and corporate world challenges, Business ethics, Role as mother, wife and business Owner

Timeline

Administrative executive

All Technology cc
02.2009 - Current

Certificate in Office Administration - Commerce/Office Administration

Nust
04.2001 -

Technical Secretary/Private Secretary

Nampower
05.1999 - 04.2008

Personal secretary/Office Administrator

Namibia Airports Company
03.1996 - 04.1998

Certificate in Decor and Interior Design - Interior Design

Sewing Centre, Republic of South Africa
Ireen Shirley Uris