Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Imelda Swartbooi

Windhoek

Summary

Proven leader in the food service industry, adept at boosting team efficiency and morale at Eagles Pizza. Expert in health and safety regulations and franchise compliance, significantly enhancing operational standards. Skilled in local marketing and menu development, driving customer satisfaction and repeat business. Balances meticulous recordkeeping with fostering a collaborative workplace culture. An enthusiastic, hardworking individuals who has experience in taking responsibilities and work under pressure.

Overview

16
16
years of professional experience

Work History

Eagles Pizza

Assistant Manager
Windhoek
01.2016 - Current
  • Created reports on sales trends, inventory levels, and financial data.
  • Proposed or approved modifications to project plans.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Scooter Pizza

Kitchen Supervisor
Windhoek
07.2011 - 06.2016
  • Ensured compliance with health and safety regulations in the kitchen and dining areas.
  • Resolved customer complaints regarding food quality or service issues.
  • Adhered to local health and safety regulations to ensure a safe environment for both staff and customers.

Debonairs Pizza

Kitchen Supervisor
Windhoek
08.2008 - 08.2011
  • Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
  • Coordinated scheduling of employees to meet peak demand times.
  • Managed inventory levels, ordering supplies as needed to maintain stock.

Education

Grade 10 -

Immanuel Shifidi Secondary School
Windhoek, Namibia

Skills

  • Health and safety regulations
  • Franchise compliance
  • Waste reduction
  • Local marketing
  • Menu development
  • Employee scheduling
  • Recordkeeping and bookkeeping

Languages

English
First Language
Afrikaans
Advanced (C1)
C1
Khoekhoegowab
Advanced (C1)
C1

Affiliations

  • Reading and Writing
  • Socializing and Exploring

References

- Eagles Pizza- Amen Manager 085291464

- Scooter Pizza- Stella Manager 0812035655

- Debonair Pizza- Moxine Manager 813694654

Timeline

Eagles Pizza

Assistant Manager
01.2016 - Current

Scooter Pizza

Kitchen Supervisor
07.2011 - 06.2016

Debonairs Pizza

Kitchen Supervisor
08.2008 - 08.2011

Grade 10 -

Immanuel Shifidi Secondary School

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Imelda Swartbooi