HILMA ABED
Windhoek
Summary
Reliable professional committed high-quality work. Skilled in helping modernize workplaces and maintaining high levels of organization. Resourceful and personable with excellent multitasking abilities.
Overview
3
3
years of professional experience
Work History
Intern: Project Support
BUSINESS FINANCIAL SOLUTIONS
09.2023 - 12.2023
- Request tax invoices of sundry customers and ensure payment is received
- Collect, reconciliation and deposit preparation of clients administration.
- Lead and coordinated a large-scale SAP project, resulting in a successful implementation within the given timeline and budget.
- Stay updated on industry trends and advancements to provide relevant insights.
- Assist in data collection, analysis, and interpretation.
- Proven experience of managing customers preferably in a business to business environment
- Handle incoming communications, including emails, phone calls
- Assist in preparing reports, presentations, and other relevant documents.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Provided exceptional customers services by assisting clients with cashflow accounts ,transactional processing and problem resolutions ,maintaining a customers services rate at 29%.
- Helped created financial models to projects potential policy outcome based on various risks factors and financial data.
- Helped maintain applicant tracking systems and recruiting metrics.
- Identified needs of customers promptly and efficiently.
- Team player who can work collaboratively and possess the quality to develop relationships across functional/regional teams
- Detail & Execution oriented. Ability to innovate down to the details
Administrative Officer
EKODI INVESTMENT CC
02.2021 - 11.2022
- Provide comprehensive administrative and clerical support, such as handling mail, scanning documents, faxing, and making copies for management
- Prepare various types of correspondence, including contracts, reports, presentations, applications, and other important documents
- Coordinate delivery schedules, track progress, and proactively communicate with clients and suppliers to address and resolve any issues that may arise.
- Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
Education
Diploma in Project Management -
Southern Africa School of Project Management
School Of Project Management (SoAfr07-2025
Bachelor of Economics (NQF:7) -
Namibia University of Science And Technology
10-2024
National Senior Secondary Certificate -
Elite Tutorial College
National Senior Secondary Certificate -
Uukule Senior Secondary School
Skills
- Ability to prioritize tasks, meet deadlines, and efficiently manage multiple projects
- Willingness to learn new concepts
- Effective oral and written communication skills
- Strong analytical skills
- Administrative skills
- Organize and maintain records, databases, and files
- Project management and coordination
- Troubleshooting and problem-solving
- Process improvement and efficiency
- Data analysis and insights
- Time management and prioritization
- Adaptability and flexibility
- Team leadership and motivation
- SAP system security and compliance
Languages
Oshiwambo
First Language
English
Advanced (C1)
C1
Timeline
Intern: Project Support
BUSINESS FINANCIAL SOLUTIONS
09.2023 - 12.2023
Administrative Officer
EKODI INVESTMENT CC
02.2021 - 11.2022
Diploma in Project Management -
Southern Africa School of Project Management
Bachelor of Economics (NQF:7) -
Namibia University of Science And Technology
National Senior Secondary Certificate -
Elite Tutorial College
National Senior Secondary Certificate -
Uukule Senior Secondary School
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