Hilija Johannes
Windhoek
Summary
A committed and trustworthy individual, currently in my third year of a Diploma in Junior Primary Education at the Institute of Open Learning. In addition to my studies, I work as a salesperson at Namibia Craft Center, where I have refined my customer service, communication, and time management abilities. I am punctual, always keen to acquire new skills, and possess a friendly, helpful, and courteous nature. With a good sense of humor, I excel at working independently in busy settings and thrive in team environments. My outgoing and tactful personality, coupled with strong listening skills for effective problem-solving, makes me well-suited for roles in education and beyond. As an enthusiastic student teacher, I have strong leadership and interpersonal skills, providing high-quality instruction and fostering positive learning environments. I am dedicated to creating supportive, stimulating, and learning-focused classroom settings.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Namibia Craft Center
03.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Met and exceeded sales targets consistently, contributing to overall team success.
Student Teacher
Mandume Primary School
02.2024 - 04.2024
- Plan and prepare age-appropriate lesson plans.
- Creating safe and inclusive classroom environment.
- Teach basic skills (colors, shapes, numbers, letters) using various methods.
- Monitor and assess children's progress and development.
- Provide individual support to children needing extra help.
- Communicate regularly with parents about their child's progress.
- Encourage social interactions and positive behavior.
- Ensure children's health and safety.
- Stay updated with educational trends and participate in professional development.
- Collaborate with colleagues and participate in school events.
Education
Diploma in Junior Primary Education - Education
Institution of Open Learning
Windhoek, Khomas, Namibia11.2025
Niilo Taapopi Secondary School
01.2015
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Point of sale operation
- Customer Needs Assessment
- Opening and closing procedures
Languages
English
Advanced
C1
Oshindonga
Proficient
C2
Idno
97022200629
Personal Information
- Gender: Female
- Nationality: Namibian
References
- Mrs Helena SHIGWEDHA, +264 81 214 7196
- Ms Paulina Shikongo, +264 81 2747686
Timeline
Student Teacher
Mandume Primary School
02.2024 - 04.2024
Sales Assistant
Namibia Craft Center
03.2022 - Current
Diploma in Junior Primary Education - Education
Institution of Open Learning
Niilo Taapopi Secondary School
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