Hilia Ndeitaneka Shinene
Windhoek
Summary
Ambitious, enthusiastic, and talented individual with a keen eye for detail. I am highly competent, willing to undertake further training and development, and possess a real desire to launch my career in Information Technology. Capable of working within a fast-paced and challenging environment, and can make a real commercial impact, as well as improve an employer's business performance. Detail-oriented, and able to learn new concepts quickly. Committed to delivering high-quality results with little supervision. Seeking a role with increased responsibility and authority.
Overview
7
7
years of professional experience
Work History
IT & SAP Support
Namibia Dairies
Windhoek
01.2025 - Current
- Support SAP FI, CO, MM, SD Modules
- Acting as first contact for IT SLA agreements
- Providing technical support to SAP and IT functions
- Assisting in improving projects for SAP and IT functions
- Assisting with new business development transactions on SAP
- Compiling month end rebate reports for ND customers
DATA ANALYST
CIC Namibia
Windhoek
05.2024 - 12.2024
- Developed dashboards with Tableau to monitor key performance indicators
- Leveraged SQL queries to extract, transform and load data into databases
- Optimized existing database structures for better performance on analytics tasks
- Built visualizations that enabled users to quickly interpret results from complex analyses
- Analysed large datasets to identify trends, patterns and correlations for business insights
- Provided data-driven solutions to support decision making
- Implemented new data analysis methodologies and data visualization techniques
JUNIOR DATA ANALYST
CIC Namibia
Windhoek
11.2021 - 04.2024
- Utilize existing processes and services to streamline support and implementation of key systems
- Adapt new technology and methods, enhancing program effectiveness
- Maintain or updated business intelligence tools, databases, or dashboards
- Analyze and tracked data to prepare dashboards and data reports
- Assist in drafting month-end reports for Sales Managers and Principals
- Provide day-today IT support
IT INTERN
CIC Namibia
Windhoek
05.2021 - 10.2021
- Provide guidance to staff as required
- Develop database skills and development
- Assisted supervisor with data reports for Sales Managers and Principals
- Assessed error root causes, aiding diagnostic checks and performance investigations
- Assisted team and end-users with hardware and software configuration, setup and troubleshooting to maintain system functions
- Assisted users in determining appropriate software solutions to meet needs
- Developed knowledge of databases and applications to provide subject matter expertise
GRAPHIC DESIGN INTERN
Excel Dynamic Solutions (Pty) Ltd
Windhoek
10.2020 - 04.2021
- Formatted text and graphics for newspaper adverts
- Used Adobe Photoshop & Illustrator to design pamphlets and flyers
- Organized and created email designs and designed print materials
GRAPHIC DESIGN INTERN
S & S Consulting Services CC
Windhoek
09.2018 - 03.2019
- Developed logos, business cards and leaflets for clients
- Organized and created email designs and designed print materials
- Edited and proofread documents before being published online or sent to print
- Creating and organizing tender documents and delivering them
- Answering phone calls and responding to emails
WEB DEVELOPER INTERN
21ST IT Paradigms
Windhoek
08.2018 - 11.2018
- Built information-based websites for potential investors
Education
Bachelors - Informatics Honors (NQF8)
Namibia University of Science & Technology
Windhoek06.2021
Bachelors - Informatics (NQF7)
Namibia University of Science & Technology
Windhoek04.2019
Skills
- Intermediate Presentation Skills
- Advanced Spreadsheet Management
- Workflow Optimization
- Industry Trend Analysis
- Data Aggregation
- Strategic Decision Making
- Data Analysis
- Database Programming and SQL
- Technical Support
- Team Collaboration
- Precision in Work
- Sales and Marketing Support
- Adaptability and flexibility
- Effective Task Management
- Project Management
- Interface Usability Assessment
- SAP ERP
- SAP support
References
- Ms Anna Cloete, HR Assistant, CIC Namibia, Anna.Cloete@cic.com.na, 0814180090
- Ms. Althea Brandt, Not Provided, Excel Dynamic Solutions (Pty) Ltd, abrandt@edsnamibia.com, 0812985682
Languages
Oshiwambo
First Language
English
Advanced (C1)
C1
Afrikaans
Intermediate (B1)
B1
Timeline
IT & SAP Support
Namibia Dairies
01.2025 - Current
DATA ANALYST
CIC Namibia
05.2024 - 12.2024
JUNIOR DATA ANALYST
CIC Namibia
11.2021 - 04.2024
IT INTERN
CIC Namibia
05.2021 - 10.2021
GRAPHIC DESIGN INTERN
Excel Dynamic Solutions (Pty) Ltd
10.2020 - 04.2021
GRAPHIC DESIGN INTERN
S & S Consulting Services CC
09.2018 - 03.2019
WEB DEVELOPER INTERN
21ST IT Paradigms
08.2018 - 11.2018
Bachelors - Informatics Honors (NQF8)
Namibia University of Science & Technology
Bachelors - Informatics (NQF7)
Namibia University of Science & Technology
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