Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Hildegard Iipinge

Hildegard Iipinge

Windhoek,KH

Summary

Organized and efficient [Administrative Manager] supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Accomplished Human Resources Administrator with 5 years of experience in benefits administration, employee relations and corporate policy development. Well-versed in creating reports, managing talent and driving recruitment of top-notch employees.

Overview

24
24
years of professional experience

Work History

Regional Administrative Manager

Namibian Police
09.2018 - Current
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Updated reports, managed accounts, and generated reports for company database managed more over 50 employees
  • Established work flow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking of spare parts of more than 60 vehicles
  • Trained 50 employees per quarter in company and regulatory compliance requirements to promote conformance
  • Developed and implemented improved filing systems for enhanced order and accuracy. Met department budgets by monitoring and reporting on office expenses. Delivered performance reviews, recommending additional training or advancements. Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets. Established work flow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel

Head of Human Resources Administration

Khomas Regional Headquarters
04.2014 - 09.2018
  • Skilled at working independently and collaboratively in team environment
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Ensure that administration of police Force and functions and duties of members are carried out effectively.
  • Conducting weekly, surprise, quarterly and annual inspections increase administration performance by 60%
  • Acquaint myself with personal qualities, abilities, weaknesses and shortcomings of each member.
  • Give clear and precise instructions to subordinates and be ready to advise and assist them.
  • Excellent communication skills, both verbal and written.
  • Human Resources management and planning.
  • Induction and advice on training needs.
  • Conducting Internal Audit.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions problems.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked well in team setting, providing support and guidance
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Proven ability to learn quickly and adapt to new situations
  • Skilled at working independently and collaboratively in team environment
  • Self-motivated, with strong sense of personal responsibility
  • Worked well in team setting, providing support and guidance

Police Station Head of Administration

Windhoek Police Station
08.2012 - 12.2013
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Inspection for all face value registers on daily basis.
  • Supervision, Command and Control of more than 30 personnel.
  • Ensure proper administration of Station.
  • Deployment of members.
  • Recommend solutions to resolve chronic attendance difficulties.
  • Provide basic counseling to staff that have performance related obstacles.
  • Provide advice and recommendations on disciplinary actions.
  • Ensure staff absence has been adequately covered off to ensure continuity of services
  • Worked well in team setting, providing support and guidance.

Officer In Charge of Human Resources

African Union-United Nation Hybrid Operation in Darfur
04.2010 - 07.2012
  • Developing an in-mission Human Resource Development (HRD) Policy, Practices
    and Procedures in relation to interviews and selection process to meet evolving needs of UNAMID police.
  • Conducting HRD needs assessment for all section/units in UNAMID
    organizational chart and compile record of all job descriptions for various positions in chart at MHQ Level.
  • Monitoring in collaboration with Audit and Inspection Unit to ensure
    implementation of HRD policy and practices are in line with expected standards.
  • Monitoring and developing members of interview team to ensure unbiased and professional approach to selection.
  • Assessing training needs, identifying, designing and delivering training programs to members of interview team.
  • Arranging and conducting telephone interviews to recommend candidates for deployment to UNAMID police component.
  • Conducting face-to-face job interview for new UNPOL officers arriving in mission.
  • Responsibility to keep database/accurate records of candidates with exceptional performance during face-to-face interview to serve as pool to meet in-mission urgent personnel recruitment needs.
  • Reviewing recommendations on selection of candidates by in-mission interview team.
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Self-motivated, with a strong sense of personal responsibility

Financial Clerk

Namibian Police, Khomas Regional Headquarters
01.2000 - 03.2010
  • In charge of Finance at the regional level.
  • Updating cashbook
  • Compile and submitting annual report to Audit General.
  • Responsible of subsistence and traveling allowance claims and all enquiries related to financial matters.
  • Receiving and depositing state revenue.
  • Involve in planning for financial year budget.
  • Complying monthly and annual reports.
  • Properly processed deposits, withdrawals and payments for average of 20 customers daily

Education

MBA - Business Administration

Australian Institute of Business
Australia
02.2015

Skills

  • Meeting Support
  • Meeting Coordination
  • Disciplinary Action
  • Performance Improvement
  • Document Control
  • Administrative Support
  • Coaching and Training
  • Best Practices and Standards
  • Staff Management
  • Business Administration
  • Logistics Support Services
  • Employee Coaching and Mentoring
  • Office Management
  • Mail Handling
  • File and Data Retrieval Systems

Certification

  • [Competency base on
    selection & interviewing
    skills] Training - [26-27 June 2010]
  • [Safe and Secure Approaches
    in Field Environment] Training - [11-12 April 2012]

Timeline

Regional Administrative Manager

Namibian Police
09.2018 - Current

Head of Human Resources Administration

Khomas Regional Headquarters
04.2014 - 09.2018

Police Station Head of Administration

Windhoek Police Station
08.2012 - 12.2013

Officer In Charge of Human Resources

African Union-United Nation Hybrid Operation in Darfur
04.2010 - 07.2012

Financial Clerk

Namibian Police, Khomas Regional Headquarters
01.2000 - 03.2010

MBA - Business Administration

Australian Institute of Business

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Hildegard Iipinge