Hilary Du Plessis
Windhoek, Khomas Region,KH
Summary
I am a hardworking, trustworthy, team-oriented and knowledgeable administrator eager to employ my sales and strong organizational skills. I am dedicated to delivering exceptional customer service. I am reliable and results-oriented, with a keen focus on maintaining high standards and achieving organizational goals. I am also a fast learner and am available to start immediately.
Overview
47
47
years of professional experience
Work History
Floor Supervisor
Windhoek Veterinary Clinic
02.2017 - 06.2025
- I started as Floor Supervisor, helping at reception, assisting clients and maintaining retail shop.
- Helped Vet/s with ordering drugs, etc., eventually also ordering of all other products for the shop and entering stock into the system.
- I was given the position of order clerk taking on full responsibility of all ordering and purchasing of medical, clinic and shop products. The retail shop had a turnover of approximately N$3 million per month.
- I was later given the title of Itinerary Administrator.
- The company retired me in June 2025 at age 65 and employed a younger person in my position.
- Reference: .......................
Distribution Manager
Brochures Namibia
05.2014 - 07.2016
- Managing the distribution of brochures.
- Putting together regional maps.
- Helped with the yearly Namibia Tourism Trade Directory.
- General office administration.
- Reference: Gisela Gross – new telephone number here
- Salary received: N$15,337.00 after deductions.
Animal Welfare Officer / Manager
SPCA Windhoek
03.2011 - 04.2014
- Started as Animal Welfare Officer and after five months became the Manager.
- Managing and running the SPCA required public relations work as well as staff administration.
- I was also responsible for ordering supplies for the animals, working with the animals, organizing vet visits, etc.
- Reference: Debbie Gibson – 081 241 3069
- Was offered work at Brochures Namibia.
Stay-at-home Mother
(no Formal Employment)
09.2010 - 02.2011
- Was going to move to Omaruru, but this did not materialize.
Secretary, Administrator, Clerk
Aluminium City
03.2009 - 08.2010
- Answered phones, dealt with clients, took orders, placed orders, processed wages, invoiced clients, generated statements, controlled petty cash, managed filing, etc.
- The business employed 50 staff members.
- Reference: Dieter Cursmann – 061 264 364
Stay-at-home Mother
(no Formal Employment)
01.1998 - 02.2009
- At home with my girls. Moved to a plot outside town in 2006. I was widowed in 2008.
School Secretary and Assistant Administrator to Principal
All Nations Christian School
08.1994 - 12.1997
- Responsible for general correspondence, newsletters and academic records.
- Interviewed and enrolled students.
- Maintained monthly accounts and statements.
- Managed all banking and petty cash requirements and processed salaries.
- Facilitated communication between school administration and community stakeholders to foster positive relationships.
- Reference: Pastor Backhaus – 061 251 332
Church Secretary
All Nations Christian Church
10.1993 - 07.1994
- Processed salaries for around ten staff members.
- Drafted correspondence, newsletters and bulletins to keep congregants informed of church happenings.
- Organized and arranged approximately eight workshops and courses.
- Performed other general administrative duties.
- Dealt with public relations.
Personnel Consultant
Jobs Unlimited
03.1991 - 09.1993
- Interviewed job applicants.
- Obtained reference checks on applicants.
- Dealt with employer correspondence and typing of CVs.
- Managed client liaison.
- Marketed applicants.
- Managed job specifications and sought suitable applicants.
- Performed general administrative tasks.
- Controlled the female recruitment section.
- I was personally able to successfully place 100 prospective employees.
- Left to go work for All Nations Church and School.
Stay-at-home Mother
(no Formal Employment)
09.1988 - 02.1991
- At home with second baby.
Half Day Assistant Manageress of Warehouse
S W United Agencies / Pasco
07.1987 - 09.1988
- Warehouse ordering from manufacturers, including canned goods, toiletries, pet food, health care products, soft drinks, brush-ware, tea, coffee, and dried milk products.
- Controlling stock levels, checking out stock to retailers, stock-taking, processing claims, and receiving stock.
- Supervision of clerical and store staff.
- Reference: Wolfgang Richter – 061 225 177
Stay-at-home Mother
(no Formal Employment)
10.1986 - 06.1987
- At home with first baby.
Merchandiser
S W United Agencies / Pasco
07.1984 - 09.1986
- Merchandiser for all retail and wholesale outlets.
- Supervisor of four merchandisers.
- Built displays, made advertising boards and posters, price tags, etc.
- Sales Representative (1985)
- Sold various products to retailers, wholesalers and local cafés.
Sales Representative
Paradise Beverages
05.1983 - 06.1984
- Sold soft drinks (e.g. Coca-Cola and Sparletta) to all (about ten) retail supermarkets, wholesalers, restaurants and cafés.
- Was offered work at SW United Agencies.
Rental Agent
Hertz Rent-a-Car
03.1979 - 04.1983
- Managed rental transactions, ensuring accurate processing of agreements and payments.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated vehicle availability, optimizing fleet management to meet customer demands.
- Worked at airports and town offices in Windhoek (Namibia) and Cape Town and East London (South Africa).
- Final position as Depot Supervisor in Cape Town. I had 20 staff members under my supervision.
- Left to return to Windhoek.
Receptionist / Telephonist
SWAWEK (now Nampower)
02.1978 - 01.1979
- Operated multi-line phone system to facilitate seamless communication across departments.
- Responded to inquiries and provided information regarding services, enhancing customer satisfaction.
- Got job at Hertz Rent a Car.
Education
High School Diploma -
Cornhills College
Cape Town12-1977
Skills
- Customer satisfaction
- Team leadership
- POS systems operations
- Customer relations
- Task delegation
- Team supervision
- Stock management
- Operations management
- Loss prevention
- Safety monitoring
- Quality controls
- Retail merchandising
- Workplace organization
- Store operations
- Attention to detail
- Email and phone communication
- Positive attitude
- MS office
- Decision-making
- Sound judgment
- Computer skills
- Shipping and receiving
- Clear communication
- Order picking and processing
- Records maintenance
- Supply inventory management
- Work Planning and Prioritization
- Material handling and moving
- Logistics management
- Budget tracking
- Daily receipts documentation
- Transportation coordination
- Supply inventory
Languages
English first language, Afrikaans good, German fair.
Hobbies
I love animals and making art. Pastels are my preferred medium.
Timeline
Floor Supervisor
Windhoek Veterinary Clinic
02.2017 - 06.2025
Distribution Manager
Brochures Namibia
05.2014 - 07.2016
Animal Welfare Officer / Manager
SPCA Windhoek
03.2011 - 04.2014
Stay-at-home Mother
(no Formal Employment)
09.2010 - 02.2011
Secretary, Administrator, Clerk
Aluminium City
03.2009 - 08.2010
Stay-at-home Mother
(no Formal Employment)
01.1998 - 02.2009
School Secretary and Assistant Administrator to Principal
All Nations Christian School
08.1994 - 12.1997
Church Secretary
All Nations Christian Church
10.1993 - 07.1994
Personnel Consultant
Jobs Unlimited
03.1991 - 09.1993
Stay-at-home Mother
(no Formal Employment)
09.1988 - 02.1991
Half Day Assistant Manageress of Warehouse
S W United Agencies / Pasco
07.1987 - 09.1988
Stay-at-home Mother
(no Formal Employment)
10.1986 - 06.1987
Merchandiser
S W United Agencies / Pasco
07.1984 - 09.1986
Sales Representative
Paradise Beverages
05.1983 - 06.1984
Rental Agent
Hertz Rent-a-Car
03.1979 - 04.1983
Receptionist / Telephonist
SWAWEK (now Nampower)
02.1978 - 01.1979
High School Diploma -
Cornhills College
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