Herman krause
WINDHOEK
Summary
Sales professional with a proven track record of driving revenue growth and fostering client relationships. Expertise in assessing customer needs and delivering customized solutions that lead to successful deal closures. Strong communication, negotiation, and problem-solving skills enhance team collaboration and target achievement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Broker Client Executive
Namtrust Insurance Brokers
WINDHOEK
10.2024 - Current
- Sourced and contacted potential clients to assess financial needs.
- Maintained accurate transaction records, including account details and client documents.
- Explained complex financial concepts in clear terms for client understanding.
- Monitored performance of existing accounts, focusing on renewals and cancellations.
- Attended networking events to establish industry connections.
- Built relationships with carriers, vendors, and regulators to enhance collaboration.
- Assessed client risk profiles and recommended tailored coverage plans.
- Identified cross-selling opportunities to increase product uptake.
Marketing and Operations Manager
Watertech solar
WINDHOEK, Namibia
04.2022 - 09.2024
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Maintained accurate inventory records, tracking stock levels to reduce costs.
- Ensured safety compliance, fostering a secure work environment for all personnel.
- Monitored processes to improve efficiency, team performance, and customer service.
- Performed cost analysis for projects, determining budget requirements effectively.
- Delivered quality assurance practices to enhance customer experiences.
- Managed social media accounts and campaigns to boost engagement and brand awareness.
- Planned and coordinated daily plumbing crew tasks, ensuring timely project completion.
Sales Manager
Vision Sales and Marketing
WINDHOEK
03.2021 - 03.2022
- Managed daily operations of sales department and supervised staff members.
- Analyzed customer data to identify trends, preferences, and growth opportunities.
- Conducted regular meetings with staff to review quarterly and annual goals.
- Developed and implemented sales strategies to enhance market share.
- Collaborated with marketing team to create targeted promotional materials.
- Created monthly reports for management detailing sales performance metrics.
- Established relationships with key clients while maintaining existing customer base.
- Coached and motivated team to achieve revenue targets.
Brand Manager FMCG
Taeuber & Corssen
WINDHOEK
08.2019 - 02.2021
- Maintained up-to-date knowledge of industry trends so that changes can be incorporated into branding activities accordingly.
- Developed and implemented successful marketing strategies for a new brand.
- Conducted market research to identify target customer segments, preferences, and trends.
- Analyzed competitors' brands and products to develop unique positioning for the company's offerings.
- Managed the relationship between internal teams and external customers.
- Maintained a deep understanding of client products and services in order to effectively promote them.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Collaborated with sales team members to develop solutions tailored to customer needs.
- Negotiated contracts with customers that balanced customer requirements with business objectives.
- Sought out opportunities for upselling additional products or services to existing customers.
- Established strong relationships with clients through regular communication and follow-up activities.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Managed daily operations of sales department, including supervision of staff members.
- Implemented process changes to streamline sales department workflow.
- Identified and developed new markets for products or services.
Medical Representative
Takeda
WINDHOEK
10.2018 - 07.2019
- Collaborated with marketing teams to create brochures and leaflets for promotional campaigns.
- Ensured compliance of promotional activities with regulations governing pharmaceutical advertising.
- Monitored competitor activities to maintain competitive advantage.
- Provided feedback from field visits regarding product performance and encountered issues.
- Developed customer relationships that enhanced promotions, increased shelf space, and boosted sales.
- Networked to expand client base and promote products to new and existing clients.
- Planned and executed inventory management strategies for each store.
- Exceeded sales goals by utilizing consultative sales techniques to generate interest in programs and services.
Medical Representative
Merck
WINDHOEK
10.2016 - 10.2018
- Conducted market research to identify target markets and develop strategies for increasing sales volume.
- Attended trade shows and conferences to introduce products.
- Prepared monthly progress reports detailing successes achieved during the period covered.
- Created detailed reports of sales activities including customer feedback, competitor analysis, and market trends.
- Monitored competitor activity in order to stay ahead of the competition.
- Provided technical support to physicians by answering questions about product features, benefits, and uses.
- Demonstrated medical products to new and existing customers.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Negotiated and closed deals with minimal oversight.
Medical Representative
Cipla
WINDHOEK
07.2015 - 09.2016
- Collaborated with marketing teams on promotional materials such as brochures and leaflets.
- Organized sales presentations, seminars, and workshops for medical professionals in order to promote product awareness.
- Conducted market research to identify target markets and develop strategies for increasing sales volume.
- Attended trade shows and conferences to introduce products.
- Prepared monthly progress reports detailing successes achieved during the period covered.
- Identified new business opportunities through networking activities.
- Maintained records of sales activities such as appointments made, calls placed, samples distributed.
- Created detailed reports of sales activities including customer feedback, competitor analysis, and market trends.
- Developed and implemented detailed plans for introducing new products to physicians and other healthcare providers.
- Monitored competitor activity in order to stay ahead of the competition.
- Developed relationships with key opinion leaders within the medical community.
- Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
- Demonstrated medical products to new and existing customers.
- Cross-sold additional products and services to purchasing customers.
Sales Representative
South Africa Breweries
WINDHOEK
08.2014 - 06.2015
- Created detailed reports on daily, weekly, and monthly sales activity.
- Generated new sales leads through cold calling and networking activities.
- Coordinated with other departments to ensure timely delivery of orders.
- Organized client visits, presentations, product demonstrations and trade shows.
- Managed inventory levels by ordering sufficient stock for each account.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Researched competitors' products, prices, and sales techniques.
- Developed and maintained relationships with key clients to ensure repeat business.
- Negotiated pricing contracts with customers to maximize profits.
- Developed key customer relationships to increase sales.
Sales Representative
plastic packaging
WINDHOEK
03.2013 - 07.2014
- Created detailed reports on daily, weekly, and monthly sales activity.
- Generated new sales leads through cold calling and networking activities.
- Coordinated with other departments to ensure timely delivery of orders.
- Organized client visits, presentations, product demonstrations and trade shows.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Maintained accurate records of all sales and prospecting activities.
- Developed and maintained relationships with customers to ensure repeat business.
Education
Some College (No Degree) - Marketing Management
Boland College
Stellenbosch, Western Cape12-2012
High School Diploma -
WHS
Windhoek, Namibia12-2010
Skills
- Sales strategy and development
- Networking and relationship building
- Cross-selling and upselling techniques
- Key account management
- B2B sales expertise
- Sales reporting and analysis
- Motivational leadership skills
- Market research and forecasting
Affiliations
- Playing social golf
- Fishing
- Camping
Accomplishments
- Achieved Athlete of the Year in 2010
- Play first team rugby from 2008 to 2010
Certification
- NQF 4 Marketing Management
- NQF 5 Marketing Management
- NQF 6 Marketing Management
- Appendence Certificate - Commercial lines short term insurance- Santam
Languages
Afrikaans
First Language
English
Advanced (C1)
C1
Personal Information
- Birth name: Frederik Hermanus Krause
- DOB: 1991/11/01
- ID number 91110101155
- Nationality: Namibian (born South African)
- Religion - Christian
- Marital status: married
- Age 33
References
References available upon request.
Timeline
Broker Client Executive
Namtrust Insurance Brokers
10.2024 - Current
Marketing and Operations Manager
Watertech solar
04.2022 - 09.2024
Sales Manager
Vision Sales and Marketing
03.2021 - 03.2022
Brand Manager FMCG
Taeuber & Corssen
08.2019 - 02.2021
Medical Representative
Takeda
10.2018 - 07.2019
Medical Representative
Merck
10.2016 - 10.2018
Medical Representative
Cipla
07.2015 - 09.2016
Sales Representative
South Africa Breweries
08.2014 - 06.2015
Sales Representative
plastic packaging
03.2013 - 07.2014
Some College (No Degree) - Marketing Management
Boland College
High School Diploma -
WHS
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