HENRY HUGO LEWANSCHEK
Windhoek
Summary
Skilled ATM Technician and Custodian with a solid background in machine maintenance and cash handling. Proven skills in troubleshooting, diagnosing, and repairing mechanical issues while ensuring high levels of accuracy and security. Strengths include problem-solving abilities, technical competency, and exceptional customer service skills. Previous work has demonstrated consistent success in maintaining optimal functionality of ATMs, contributing to improved client satisfaction.Colleagues recognize me for my meticulous work ethic, my continuous pursuit of new skills, and my unwavering positive attitude. I excel at balancing multiple priorities, adeptly managing responsibilities, and contributing to team objectives with a focus on achieving superior results.
Overview
12
12
years of professional experience
Work History
SENIOR MULTI SKILLED TECHNICIAN
Apix Digital Solutions
Windhoek
09.2023 - Current
- Demonstrated advanced knowledge of company products and equipment
- Facilitated maintenance team training to ensure adherence to company standards.
- Diagnosed and troubleshot ATM malfunctions, restoring machines to peak performance
- Ensured optimal machine performance through timely troubleshooting, diagnosis, and repair
ATM FIELD SERVICE TECHNICIAN
Altron Technologies
Windhoek
08.2018 - 08.2023
- Safeguarded customer information by adhering to stringent security protocols during service visits
- Performed maintenance duties, including safe handling of chemicals and solutions
- Adapted quickly to changes in work schedules or assignments based on client needs
- Generated detailed reports for customer service issues and repair records
- Minimized operational disruptions by responding promptly to emergency repair calls
- Assisted in new ATM installations, ensuring proper setup and seamless integration into existing systems
ATM CUSTODIAN
SBV Namibia
Windhoek
11.2016 - 07.2018
- Performed daily inspections of ATM machines for proper functioning and appearance.
- Conducted regular maintenance on ATMs including cleaning, restocking paper rolls and refilling cash cassettes.
- Responded promptly to customer inquiries regarding ATM use or malfunctioning equipment.
- Repaired minor mechanical issues with ATMs such as jammed bills or cards stuck inside the machine.
TREASURY CUSTODIAN
SBV Services
Windhoek
01.2015 - 10.2016
- Operated and managed the company vault efficiently
- Balanced daily cash deposits and bank vault inventory with zero error rate.
- Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
- Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
- Received customer and banking center deposits from armored carriers and balanced deposits to accompanying manifest.
RUNNER
SBV Services
Windhoek
04.2014 - 12.2014
- Managed the receipt of client deposits accurately and efficiently
SALES REPRESENTATIVE
House & Home
Windhoek
01.2013 - 03.2014
- Liaised with clients to address sales inquiries and promote products
Education
COMPUTER - NETWORKING
Fortinet
Windhoek01.2024
GRADE 12 - English, Afrikaans, Development Studies, Mathematics, Business Studies, Accounting
Dawid Bezuidenhout High School
Rehoboth01.2012
Skills
- Teamwork and Collaboration
- Troubleshooting Techniques
- Cash handling expertise
- Time management abilities
- Flexible Schedule
- Problem-solving aptitude
Reference
- Conrad Mouton, SBV Services, (061) 255 116
- Nico Van Rooyen, SBV Services, (061) 255 117
- John Gomaxab, Apix Digital Solutions, +264 81 302 4971, john.gomaxab@apix.com.na
Languages
- Afrikaans
- English
Hobbies and Interests
- Soccer
- Reading
- Rugby
Personal Information
- Date of Birth: 08/18/93
- Nationality: Namibian
Drivinglicense
Code B, True
Timeline
SENIOR MULTI SKILLED TECHNICIAN
Apix Digital Solutions
09.2023 - Current
ATM FIELD SERVICE TECHNICIAN
Altron Technologies
08.2018 - 08.2023
ATM CUSTODIAN
SBV Namibia
11.2016 - 07.2018
TREASURY CUSTODIAN
SBV Services
01.2015 - 10.2016
RUNNER
SBV Services
04.2014 - 12.2014
SALES REPRESENTATIVE
House & Home
01.2013 - 03.2014
COMPUTER - NETWORKING
Fortinet
GRADE 12 - English, Afrikaans, Development Studies, Mathematics, Business Studies, Accounting
Dawid Bezuidenhout High School
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