Summary
Overview
Work History
Education
Skills
Reference
Personal Interest & Skills
Timeline
Generic

Hendrik Iyenda

Summary

Motivated and reliable young professional with strong communication skills, solid customer service experience, and a passion for helping others. Fluent in English and Afrikaans, with basic understanding of other local languages. I currently work at a virtual reality gaming station, where I assist customers, manage tech setups, and ensure smooth, high-quality experiences. I also have a solid foundation in computer literacy and IT basics, including Microsoft Office, troubleshooting software/hardware, and handling digital platforms. I'm calm under pressure, friendly, and solution-driven — ready to bring energy, professionalism, and tech-savviness to the MTC Call Center team.

Overview

1
1
year of professional experience

Work History

Sales Attendant

The VRXPRIENCE
12.2024 - Current
  • Customer Greeting & Engagement: Welcome customers, explain game options, and create a fun, friendly vibe.
  • Game Setup & Assistance: Help players with VR headset setup, controls, and game instructions.
  • Sanitation Duties: Clean and sanitize headsets, controllers, and booths after each session.
  • Cash Handling & Sales: Accept payments, give change if needed, and upsell game time or extras.
  • Session Management: Track player time slots and ensure fair use of equipment.
  • Tech Support: Troubleshoot minor issues with VR hardware/software during gameplay.
  • Safety Monitoring: Ensure customers play safely and follow rules to avoid injury or equipment damage.
  • Daily Reporting: Keep logs of game usage, customer feedback, and report any equipment issues to management.
  • Customer Experience: Maintain high energy, answer questions, and make sure every player leaves with a smile.

Education

High School Diploma -

Windhoek Technical High School
Windhoek, Khomas, Namibia
11-2023

Skills

  • Computer Literate
  • Technical skills
  • Customer Service
  • Client engagement
  • Typing skills[averaging 45wmp]
  • Communication skills

Reference

Mr Pedro De Fonseca: +24681 717 8851

Mr Emile Koita: +24681 146 9095

Personal Interest & Skills

Chess  

Dedicated chess player with 7 years of consistent practice and competitive experience. Currently rated around 1400 Elo, with a solid understanding of tactics, openings, and endgames. Chess has strengthened my strategic thinking, patience, and problem-solving skills, which I apply in both work and personal development. Actively involved in local games and online tournaments, always seeking growth and improvement.


Cubing

Passionate cuber with 5 years of experience solving the standard 3x3 Rubik’s Cube. Personal best time of 1 minute 35 seconds, showcasing strong pattern recognition, problem-solving, and fine motor skills. Cubing has helped sharpen my concentration, patience, and ability to stay calm under pressure — skills I apply in both personal challenges and work environments.

Timeline

Sales Attendant

The VRXPRIENCE
12.2024 - Current

High School Diploma -

Windhoek Technical High School

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Hendrik Iyenda