Helvi Ndinomwaameni Shikudule
Windhoek
Summary
1.Dynamic Travel Consultant accomplished in working with business and private clients. Sales-oriented and committed to client service and satisfaction. Well-versed in rules, regulations and best practices impacting different types of travel.
2.Sales-minded travel consultant with passion to sell and focused on leisure travel. Offers strong research background and love of all things travel. Enjoys working with clients searching for vacation of lifetime.
3.Dedicated and meticulous solutions consultant with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, document control, time management and complex problem-solving. Dependable self-starter seeking to leverage background into role with a progressive organization.
Overview
3
3
years of professional experience
Work History
Tour Consultant - Working Knowledge of TourPlan
Sense of Africa
Windhoek
07.2011 - 12.2014
- Managed bookings,payments and cancellations of tours.
- Organized group trips by booking,accommodation and transfer.
- Create itineraries for tours that include accommodation,transportation and sightseeing activities.
- Developed and implemented tour packages for customers.
- Handle customers enquiries via telephone
s and emails promptly and professionally.
• Provide clients with brochures,guides,maps to assist with trip preparation.
• Reception training on welcoming and directing
customers,answering and forwarding telephone calls,compiling and replying emails.
Education
Bachelor in Travel And Tourism Management - Travel And Tourism
2.Namibia University And of Science And Technology
Windhoek 04-2016
1.Ponhofi Secondary School
Ohangwena Region 11-2006
REFERENCES
Skills
- Expertise in Computer knowledge and skills in Microsoft office,Microsoft excel,Microsoft Outlook,Microsoft access and Microsoft PowerPoint
- Excellent typing skills
Languages
English
Upper Intermediate
B2
Oshiwambo
Beginner
A1
Timeline
Tour Consultant - Working Knowledge of TourPlan
Sense of Africa
07.2011 - 12.2014
Bachelor in Travel And Tourism Management - Travel And Tourism
2.Namibia University And of Science And Technology
1.Ponhofi Secondary School
REFERENCES