Overview
Work History
Education
Skills
References
Summary
Work Preference
Timeline
Receptionist
HELVI FRANS

HELVI FRANS

Records Management Administrator
Windhoek

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Records Management Administrator

Mobile Communications Company
Windhoek
11.2023 - Current
  • Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
  • Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
  • Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Worked with internal staff to process documents and sent for closing.
  • Transmitted documents, organized revisions and tracked changes.
  • Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
  • Managed file archival and information retrievals.
  • Collaborated across departments and levels of management to gain consensus on procedural documentation.
  • Managed training courses, setup and maintenance for document control systems.
  • Oversaw creation, routing and data input of bills of materials, ECOs, ECRs and ISO documents.

Records management Administrator (Intern)

Mobile Telecommunications Company
Windhoek
10.2020 - 10.2023

My duties are as follows:

•Implementing a file plan for the company to ensure that records are systematically organised and ease retrieval of records in the organisation.
•Creating an inventory for the company’s records
• Scanning records
• Implementing the Records Management policy
• Creating the Retention and Disposal schedule policy

  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Skilled at working independently and collaboratively in a team environment.

Records Administrator

Records Information Management (RIM)
Windhoek
01.2017 - 11.2017

I worked on a project (Record Management Services Project) for Social Security Commission and did consultancy services such as; Data sorting, Data sequencing, Indexing and Registry Services.

  • Maintained accuracy of records by verifying accuracy of data in records.
  • Updated records with new information.
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Sorted all paperwork and documents alphabetically and according to dates and significance.
  • Generated reports from database systems to track records.
  • Utilized document imaging software to index, store and retrieve records.
  • Developed efficient filing system to retrieve records quickly.
  • Assisted with record management system implementation and maintenance to streamline operations.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.

Assistant Registrar (Intern)

Republic of Namibia: Office of the Prime minister
Windhoek
10.2016 - 10.2016

My role was to perform registry duties at the office of the Prime minister, division Human Resources. I created files, assisted users/employees in finding specific records. I recorded the incoming and outgoing records.

  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Diploma - Records and Archives Management

University of Namibia (UNAM)
Windhoek
01.2015 - 04.2017

Grade 12 - Science Field

Concordia College
Windhoek
01.2013 - 11.2013

Skills

  • INTERPERSONAL SKILLS & KNOWLEDGE
  • I have multiple skills in the records and archives management
  • Profession which are not limited to, filing documents
  • Accordingly, data entry and data analysis, receiving outgoing
  • And incoming mails, indexing, implementing a file plan
  • Inventory list, records management policy, retention and
  • Disposal policies I have a great knowledge and understanding
  • Of Microsoft Office, and I can fully operate it
  • Processing Documents
  • Budget and Records Management
  • E-Records Systems
  • Document Distribution
  • File Maintenance
  • Records Retention
  • Retention Schedule Management
  • Records Management Systems
  • Information Retrieval
  • Document Control Support
  • Electronic and Paper Filing
  • File Retrieval
  • Freedom of Information Act
  • Archiving Skills
  • Records Compliance Management
  • Archival Materials
  • Access Administration
  • Electronic Document Preparation

References

REFERENCES:

1. Mr Adolf Ndafenongo Manager Special Projects|MTC +264 811002180 andafenongo@mtc.com.na

2. Prof T Kalusopa| Social sciences- information science professor |UNAM tkalusopa@unam.na

3. Ms Bertha Hailundu|Librarian UNAM Southern Campus +264 816242108 bhailundu@gmail.com

Summary

I am a Document Processing Specialist developing and implementing document control and management strategies. I store documents correctly for easy employee access. Excellent communication and organizational skills, with proficiency in standard office software and attention to detail.

I have an experience in ensuring organization's documents are stored efficiently and are easily accessible to staff. Equally, i develop and implement management and control strategies. High level of organizational skills, attention to detail and communicate.

I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I look forward to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsPaid time off4-day work weekWork from home optionStock Options / Equity / Profit SharingPersonal development programs401k match

Timeline

Records Management Administrator

Mobile Communications Company
11.2023 - Current

Records management Administrator (Intern)

Mobile Telecommunications Company
10.2020 - 10.2023

Records Administrator

Records Information Management (RIM)
01.2017 - 11.2017

Assistant Registrar (Intern)

Republic of Namibia: Office of the Prime minister
10.2016 - 10.2016

Diploma - Records and Archives Management

University of Namibia (UNAM)
01.2015 - 04.2017

Grade 12 - Science Field

Concordia College
01.2013 - 11.2013
HELVI FRANSRecords Management Administrator