HELENA LYASIMANE SHIGWEDHA
Swakopmund
Summary
Detail-orientated administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills
Overview
15
15
years of professional experience
Work History
Reservationist
Swakopmund Sands Hotel
Swakopmund
10.2022 - Current
- Responsible for communicating with tour operators via mail to make booking for accommodations for both Swakopmund Sands and Driftwood Guesthouse
- Responsible for calculating monthly occupancy for the three properties which, Toshari Lodge, Swakopmund Sands hotel, and Driftwood guesthouse
- Following up on payments with Tour operators to make sure all booking are paid before arrival
- Issuing quotation for the conference facilities
- Supervising the housekeeping and making sure the rooms are all ready for the check-in
- Responsible for taking payment from clients
Receptionist
Driftwood Guesthouse
Swakopmund
04.2022 - 09.2022
- Maintained a clean reception area, including lounge and associated areas
- Ordering and distributing guesthouse supplies while adhering to a fixed budget
- Directing guests and routed deliveries and courier services
- Answering and managing incoming and outgoing calls while recording accurate messages
- Sharing information on operations of the guesthouse
- Bookings and payment of guests
- Petty cash control
- Issuing invoices to clients
HUMAN RESOURCE ASSISTANT
ZHONG MEI ENGINEERING GROUP (NAMWATER PROJECT)
Swakopmund
09.2012 - 04.2013
- Established and monitored employee pay scale
- Managed all aspects of leave administration, including employee notifications and vendor management, disability programmes and health benefits
- Conducted reference and background checks on all job applicants
- Educated and advised employees on group health plans, voluntary benefits and retirement plans
- Communicated duties to employees
- Processed compensation package for employees
- Benefits and working condition to all potential candidates
- Manage all phases of recruitment including defining hiring managements needs and posting available position
- Calculating the timesheet and performing payroll duties
Data Capturing Clerk
Sure Cast-Cosira Group Project (Areva Trekkpje Mine)
Swakopmund
06.2011 - 06.2012
- Data Capturing
- Compiling of all the QA/QC papers per project requirement
Office Assistant
Sure Cast- EPC (Lunger Heinrich Mine)
Swakopmund
01.2010 - 05.2011
- Assisting with required office duties
- Making copies
- Scanning documents
- Filling documents
Education
Bachelor of Business Administration -
International University of Management
Swakopmund01-2025
Skills
- New employee orientations
- Compensation and benefits
- MS Office proficient
- Filing and data archiving
- Travel administration
References
- Ms Nandi Smith, Manager, Driftwood Guesthouse, 064 462 628, +264 81 3194767, nandismith@gmail.com
- Mrs Liina Tashiya Shipena, Human Resource Officer, Zhong Mei Engineering Group, +264 81 6595929, +264 811691907
- Mr Riaan W Auchab, Q, C Inspector, Cosira Areva Trekkopje, +264 81 3632359
- Mr Shimanda Nghidimbwandjovo, Site Senior Manager, Sure Cast at Trekkopje Areva Mine, +264 81 2589511
Timeline
Reservationist
Swakopmund Sands Hotel
10.2022 - Current
Receptionist
Driftwood Guesthouse
04.2022 - 09.2022
HUMAN RESOURCE ASSISTANT
ZHONG MEI ENGINEERING GROUP (NAMWATER PROJECT)
09.2012 - 04.2013
Data Capturing Clerk
Sure Cast-Cosira Group Project (Areva Trekkpje Mine)
06.2011 - 06.2012
Office Assistant
Sure Cast- EPC (Lunger Heinrich Mine)
01.2010 - 05.2011
Bachelor of Business Administration -
International University of Management
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