Detail-orientated administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills
Overview
15
15
years of professional experience
Work History
Reservationist
Swakopmund Sands Hotel
Swakopmund
10.2022 - Current
Responsible for communicating with tour operators via mail to make booking for accommodations for both Swakopmund Sands and Driftwood Guesthouse
Responsible for calculating monthly occupancy for the three properties which, Toshari Lodge, Swakopmund Sands hotel, and Driftwood guesthouse
Following up on payments with Tour operators to make sure all booking are paid before arrival
Issuing quotation for the conference facilities
Supervising the housekeeping and making sure the rooms are all ready for the check-in
Responsible for taking payment from clients
Receptionist
Driftwood Guesthouse
Swakopmund
04.2022 - 09.2022
Maintained a clean reception area, including lounge and associated areas
Ordering and distributing guesthouse supplies while adhering to a fixed budget
Directing guests and routed deliveries and courier services
Answering and managing incoming and outgoing calls while recording accurate messages
Sharing information on operations of the guesthouse
Bookings and payment of guests
Petty cash control
Issuing invoices to clients
HUMAN RESOURCE ASSISTANT
ZHONG MEI ENGINEERING GROUP (NAMWATER PROJECT)
Swakopmund
09.2012 - 04.2013
Established and monitored employee pay scale
Managed all aspects of leave administration, including employee notifications and vendor management, disability programmes and health benefits
Conducted reference and background checks on all job applicants
Educated and advised employees on group health plans, voluntary benefits and retirement plans
Communicated duties to employees
Processed compensation package for employees
Benefits and working condition to all potential candidates
Manage all phases of recruitment including defining hiring managements needs and posting available position
Calculating the timesheet and performing payroll duties
Data Capturing Clerk
Sure Cast-Cosira Group Project (Areva Trekkpje Mine)
Swakopmund
06.2011 - 06.2012
Data Capturing
Compiling of all the QA/QC papers per project requirement