Hay-Louise Kotzee
Swakopmund, Erongo
Summary
Accomplished Office Supervisor with a proven track record at Amalgamated Plumbing & Services Coastal cc, adept in office administration and staff supervision. Excelled in streamlining operations, enhancing workflow efficiency, and fostering employee relations. Skilled in database administration and invoice processing, significantly improving payment accuracy and operational productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Supervisor
Amalgamated Plumbing & Services Coastal cc
Swakopmund
02.2019 - 11.2024
- Monitored and evaluated office operations to ensure accuracy and efficiency.
- Supervised, trained and mentored staff members in the use of office equipment and procedures.
- Developed, implemented and maintained office systems, policies and procedures for record keeping, filing and other administrative activities.
- Maintained inventory of office supplies by ordering materials as needed.
- Ensured compliance with safety regulations within the workplace environment.
- Scheduled meetings, appointments and travel arrangements for management personnel.
- Created purchase orders to replenish stock items when necessary.
- Processed invoices from vendors in a timely manner to avoid late payments.
- Verified accuracy of invoices against purchase orders and delivery notes prior to processing payments.
- Processed customer invoices, and prepared monthly statements for customers outlining their outstanding balances.
Education
Grade 12 -
Dawid Bezuidenhoudt High School
Windhoek, NamibiaSkills
- Scheduling and calendar management
- Employee relations
- Credit and collections
- Office administration
- Workflow planning
- Database administration
- Account reconciliation
- Contract negotiations
- Staff supervision
- Invoice processing
- Debt collection
- Purchase order management
- Statement review
- Payment scheduling
- Database entry
- Basic accounting
Languages
English and Afrikaans
First Language
Software qualifications
- Pastel
- Xero
- Microsoft Word and Excel
- Emails
Certification
- Drivers License Code B
Timeline
Office Supervisor
Amalgamated Plumbing & Services Coastal cc
02.2019 - 11.2024
Grade 12 -
Dawid Bezuidenhoudt High School
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