Hi, I’m
Grace Believe-me James
Oshakati- Oshana Region,Namibia
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in Products and services to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Diligent professional offering more than 6 years of experience in aggressively promoting and selling different types of services and products to achieve company quotas and expectations.
Accommodating, welcoming and skilled in recommending merchandise based on individual requirements.
Proficient in computer literate (excel and Microsoft word)
Hardworking and reliable with strong ability in time management and problem-solving skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
years of professional experience
Work History
Eagle's pizza namibiaWindhoek , Namibia
Sales Representative and Office Administrator
02.2018 - 11.2023
Job overview
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Answering telephones. Direct call and taking messages
- Conducted market research to identify potential customers and their needs.
- Analyzed customer feedback to improve products and services.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Collaborated with other departments such as marketing, finance, logistics.
- Managed inventory levels by ordering sufficient stock for each account.
OSK DEBT COLLECTOR OSHAKATI Oshakati , Namibia
Debt Consultant
01.2016 - 10.2018
Job overview
- Developed debt reduction strategies for clients based on their personal financial situation.
- Conducted extensive research to determine the best solutions for clients' debt issues.
- Negotiated with creditors and lenders to reduce interest rates and waive fees.
- Reviewed client accounts regularly to ensure that all payments were being made on time.
- Helped customers understand their legal rights regarding debt collection practices.
- Advised clients about available resources such as public assistance programs or government grants.
- Responded to more than 15+ telephone calls and emails each day, setting up appointments, answering questions and collecting information about specific concerns.
Education
St Mary Odibo Private School Odibo
High School Diploma
01-2015
Centurus High SchholWindhoek
High School Diploma
01-2012
Skills
- Client Service
- Strategy Development
- Interpersonal Communication Skills
- Negotiation Tactics
- Sales and marketing understanding
- Food sales and promotion
- Marketing and sales
- Opening and closing offices
- Understanding of office operations
Languages
English
First Language
Afrikaans
Proficient
C2
Oshivambo
Advanced
C1
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Representative and Office Administrator
Eagle's pizza namibia
02.2018 - 11.2023
Debt Consultant
OSK DEBT COLLECTOR OSHAKATI
01.2016 - 10.2018
St Mary Odibo Private School
High School Diploma
Centurus High Schhol
High School Diploma
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