Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Giuseppe Francesco Saggese

San Giuseppe Vesuviano

Summary

I am a 21-year-old aspiring manager with diverse work experience in roles such as Call Center Sales Representative, Social Media Manager, and Betting Operator. In these positions, I have developed skills in communication, customer service, digital marketing, and content creation. My experience as a betting operator has also equipped me with valuable customer service and supervisory skills.

Currently, I am studying Economics and Management to further my understanding of business principles and management strategies. I am eager to apply my knowledge in real-world scenarios and continue developing my leadership skills. My ultimate goal is to lead a team towards success, utilizing my diverse skill set and experiences to drive innovation and achieve business objectives.

Overall, I am a motivated and ambitious individual with a strong desire to excel in the field of management. I am committed to continuous learning and growth, confident that my passion for management, work experience, and education will enable me to succeed in the competitive world of business. I am excited about the opportunities ahead and look forward to achieving my goal of becoming a successful manager.

Overview

4
4
years of professional experience

Work History

Betting Operator

Goldbet
10.2022 - Current
  • Enhanced customer satisfaction by efficiently processing bets and providing accurate information on betting odds.
  • Streamlined betting operations for improved user experience through diligent monitoring of sports events and updating betting lines accordingly.
  • Built strong relationships with clients, fostering loyalty by addressing concerns promptly and professionally.
  • Collaborated with team members to optimize service delivery, ensuring smooth workflow during peak hours.
  • Managed large volumes of cash transactions securely while maintaining accurate records of financial exchanges throughout the day.

Social Media Manager

Avvoolo.com
03.2022 - 09.2022
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
  • Devised creative promotional campaigns boosting sales during peak seasons.

Call Center Sales Representative

Top Service
09.2020 - 01.2021
  • Reduced average call handle time while maintaining high-quality service through efficient problem-solving skills and attention to detail.
  • Managed high call volume, maintaining a professional demeanor and ensuring accurate information was relayed to customers.
  • Increased customer satisfaction by efficiently handling inbound and outbound sales calls.

Education

Economics And Management

Università Di Salerno
Fisciano, Italy
09.2024

Skills

  • Stress Tolerance
  • Financial Transactions Management
  • Problem Solving Prowess
  • Customer Service
  • Goal-oriented mindset
  • Relationship Building
  • Sales Solicitation
  • Time Management
  • Social Media Copywriting
  • Promotional Campaigns
  • Content Creation

Languages

English
Intermediate (B1)
Italian
Bilingual or Proficient (C2)
French
Beginner (A1)

Timeline

Betting Operator

Goldbet
10.2022 - Current

Social Media Manager

Avvoolo.com
03.2022 - 09.2022

Call Center Sales Representative

Top Service
09.2020 - 01.2021

Economics And Management

Università Di Salerno
Giuseppe Francesco Saggese