Gerhard Griffiths

1. Maintain good customer relations and pursue new sales opportunities

· Serve customers by selling products and meeting customer needs.

· Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.

· Adjust the content of sales presentations by studying the type of sales outlet or trade factor.

· Focus sales efforts by studying the existing and potential volume of dealers.

· Submit orders by referring to price lists and product literature.

· Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

· Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.

· Recommend product, service, and policy changes by evaluating results and competitive developments.

· Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

· Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

· Provide historical records by maintaining records on area and customer sales.

· Contribute to team effort by accomplishing related results as needed.

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
• Create and execute appropriate strategic plans to bring in more business
• Resolves customer complaints by investigating problems find solutions and report to management
• Meet individual and company sales targets
• Supervise, interview and appoint merchandisers in retail outlet

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
• Create and execute appropriate strategic plans to bring in more business
• Resolves customer complaints by investigating problems find solutions and report to management
• Meet individual and company sales targets
• Develop and maintain sales materials and current product knowledge and train merchandisers and sales people on Dulux tinting systems
• Supervise, interview and appoint merchandisers in retail outlet

• Daily banking of counter cash, c.o.d's and account payments
• Handling of Petty Cash (N$ 4000.00)
• Supervise personnel (3)
• Run effective Buzzcom meetings, to improve centre efficiencies
• Demonstrate visible leadership qualities
• Ensure that all stock in sales centre is clearly & neatly marked
• Dealing with daily customer queries to ensure customer satisfaction and maximize sales
• Manage and control stock inventory (Welding)
• Floats to be checked & verified as correct daily
• Passing credit notes and making sure that it is properly authorized
• Invoicing of distributor manual documents and managing consignment stock of distributors (Industrial gases)

• To manage Sales center for walk-in customers to ensure customer satisfaction and maximize sales
• Capturing invoices & Delivery Notes
• Daily Cash Recons

• Liaise between customer and the company
• Organize promotions and to increase shelf space for Plascon products in different retail outlets
• Visit sites and do measurements on houses and buildings, work out quotes and advise customers on the best product to use
• Train merchandisers on Plascon products and tinting systems