Open To Work
GEORGE REGINALD CAMM
Core Banking Application Support
Windhoek
Summary
Senior banking and information technology professional with over 25 years of experience in core banking operations, Finacle system support, service delivery, and operational leadership within a large financial institution. Proven expertise in second-level application support, regulatory data migration, process optimization, and stakeholder engagement. Recognized for driving system stability, operational efficiency, and high service standards across branch and head office environments.
Overview
32
32
years of professional experience
Work History
Manager: Functional Support, Information Technology
Standard Bank Namibia
Windhoek
01.2019 - Current
- Oversee end-to-end Finacle Core Banking system value chain to ensure transaction integrity and operational stability
- Provide second-level application support to branches and head office in line with defined SLAs
- Analyse incidents and system faults, escalating to third-level support where required and managing resolution
- Identify manual processes and lead end-to-end automation initiatives
- Review payment and system processes to improve efficiency, control, and compliance
- Coordinate with stakeholders and external Finacle partners on system enhancements
Data / Functional Lead – Namibia Regulatory Program (NCM)
Standard Bank Namibia
Windhoek
01.2015 - 01.2019
- Led data migration strategy from Branch Accounting systems to Finacle Core Banking platform
- Conducted gap analysis and documented functional, operational, and process changes
- Prepared business requirement specifications and supported data mapping activities
- Acted as primary communication point for all data migration related matters
Finacle Specialist (IT)
Standard Bank Namibia
Windhoek
01.2011 - 01.2015
- Provided first- and second-line functional support for Core Banking applications
- Monitored application performance to proactively prevent service disruptions
- Resolved service desk incidents, requests, and escalations within SLA targets
- Generated MIS reports and documented core banking business processes
Area Operations Manager, Coastal & Southern Region
Standard Bank Namibia
Windhoek
01.2007 - 01.2011
- Managed operational readiness and support infrastructure across multiple branches
- Controlled budgets, headcount, and operating expenditure to improve cost efficiency
- Supported branch leadership with performance management and risk mitigation
Microswap Help Desk / Fleet Liaison Officer
Standard Bank Namibia
Windhoek
01.2000 - 01.2007
- Supported legacy core banking systems and branch operations
- Managed fleet administration, asset reporting, and vehicle related financial controls
- Assisted with branch implementations, system testing, and incident investigations
Various Operational Roles
Standard Bank Namibia
Windhoek
01.1994 - 01.2000
- Progressed through multiple operational roles including Teller, Treasury Custodian, and ATM Custodian
- Handled cash management, reconciliations, and customer transaction processing
Education
Certificate in Management Development -
PRINCE2 Foundation Certificate -
Cloud Fundamentals -
Foundational Leadership Programme -
Global Leadership Centre (SA)
Management Essentials Programme -
Global Leadership Centre (SA)
Skills
- Core Banking Systems (Finacle, Microswap)
- IT Service Management
- Regulatory Data Migration
- Business & Process Analysis
- Service Delivery & SLA Management
- Stakeholder & Vendor Management
- MIS & Reporting
- People & Operations Management
References
- Mr. Jacques Marais, Head, CIB Operations: Operations Namibia, +264 811295654
- Mr. Marque Bezuidenhout, Head, IT Security: Information Security, +264 812118661
- Ms. Frieda Alberts, Regional Manager, Central North: Central North Region, +264 81 490 8450
Education And Certifications
- Certificate in Management Development, NQF Level 7
- PRINCE2 Foundation Certificate
- Cloud Fundamentals
- Foundational Leadership Programme – Global Leadership Centre (SA)
- Management Essentials Programme – Global Leadership Centre (SA)
Timeline
Manager: Functional Support, Information Technology
Standard Bank Namibia
01.2019 - Current
Data / Functional Lead – Namibia Regulatory Program (NCM)
Standard Bank Namibia
01.2015 - 01.2019
Finacle Specialist (IT)
Standard Bank Namibia
01.2011 - 01.2015
Area Operations Manager, Coastal & Southern Region
Standard Bank Namibia
01.2007 - 01.2011
Microswap Help Desk / Fleet Liaison Officer
Standard Bank Namibia
01.2000 - 01.2007
Various Operational Roles
Standard Bank Namibia
01.1994 - 01.2000
Certificate in Management Development -
PRINCE2 Foundation Certificate -
Cloud Fundamentals -
Foundational Leadership Programme -
Global Leadership Centre (SA)
Management Essentials Programme -
Global Leadership Centre (SA)