Summary
Overview
Work History
Education
Skills
Timeline
Generic

Generosa Angula

Outapi,Omusati

Summary

Well-qualified Job Title familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Dynamic Job Title with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Sales Assistant

Retailability Pty Ltd Company
Outapi,Omusati
02.2018 - Current
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Established rapport with customers using active listening and interpersonal skills.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Consulted with businesses to supply accurate product and service information.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Met existing customers to review current services and expand sales opportunities.
  • Achieved or exceeded company-defined sales quotas.
  • Presented professional image consistent with company's brand values.

Literacy Teacher

Ministry Of Education Arts And Culture
Outapi,Omusati
02.2015 - 11.2017
  • Facilitated class discussion to help students work through questions and expand understanding.
  • Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
  • Developed and maintained effective record keeping system for tracking learner attendance, participation and progress.
  • Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
  • Assigned lessons and corrected homework.
  • Provided individual mentoring and special tutoring to struggling students.
  • Conducted group lectures and small-group instruction to teach and reinforce concepts.
  • Supplemented instruction and increased student understanding with use of audio-visual equipment and other technology.
  • Assessed work of adult students to evaluate progress and identify areas for improvement.
  • Conducted skills assessments to uncover performance gaps.

Cooking Assistant

Endjonga Exclusive Bed And Breakfast Lodge
Outapi,Omusati
01.2014 - 02.2015
  • Collaborated with advanced skilled and experienced cooks to prepare high-quality meals.
  • Utilized skills and experience in culinary arts to deliver tantalizing food offerings.
  • Labeled and stored food in refrigerator, cooler or freezer to maximize freshness and support food safety.
  • Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
  • Prepared food orders to support waitstaff and other team members.
  • Followed recipes closely for consistent taste, quality and presentation.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Worked on salads, desserts and meat preparation to increase kitchen speed.
  • Portioned meals according to recipe specifications, limiting kitchen waste.

Education

Certificate - Namibia Senior Secondary Certificate Grade 12

Namcol
Outapi,Omusati Region
01.2013 - 11.2014

Certificate L2 - Wholesale And Retail Operations

Namibia Training Authority
Outapi,Omusati Region
08.2022 - Current

Certificate - Namibia Senior Secondary Certificate

Nuuyoma Secondary School
Oshikuku,Omusati Region
01.2011 - 10.2012

Skills

Stocking and replenishing

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Timeline

Certificate L2 - Wholesale And Retail Operations

Namibia Training Authority
08.2022 - Current

Sales Assistant

Retailability Pty Ltd Company
02.2018 - Current

Literacy Teacher

Ministry Of Education Arts And Culture
02.2015 - 11.2017

Cooking Assistant

Endjonga Exclusive Bed And Breakfast Lodge
01.2014 - 02.2015

Certificate - Namibia Senior Secondary Certificate Grade 12

Namcol
01.2013 - 11.2014

Certificate - Namibia Senior Secondary Certificate

Nuuyoma Secondary School
01.2011 - 10.2012
Generosa Angula